Active Listening Techniques Download Ebook PDF Epub Online

Author : Nixaly Leonardo, Lcsw
Publisher : Rockridge Press
Release : 2020-07-21
Page :
Category :
ISBN 13 : 9781647390648
Description :


30 Essential tools to sharpen your communication skills through active listening To listen actively is to listen with complete attention and an engaged mind and body. And while it may come naturally to some, it's also a skill that can be honed through practice. Active Listening Techniques will help you do just that, so you can ensure the people around you feel respected, understood, and heard--in the workplace and beyond. With 30 practical communication tools grounded in active listening, you'll acquire skills to help you get your message across, cultivate healthier personal relationships, and even achieve greater career success. Active Listening Techniques helps you: Get the basics--Discover the importance of paraphrasing, nonverbal cues, emotional labeling, mirroring, validation, and other fundamental active listening techniques. Put your skills to use--Each communication tool includes an illustrative anecdote, as well as digestible strategies to help you apply the concept to your everyday life. Manage conflict--Learn how invaluable active listening can be when it comes to navigating difficult or emotionally charged situations. Learn how to develop stronger connections through exercises that explore active listening.


Author : Center for Creative Leadership (CCL)
Michael H. Hoppe
Publisher : John Wiley & Sons
Release : 2011-08-15
Page : 32
Category : Business & Economics
ISBN 13 : 1118155327
Description :


Active listening is a person’s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.


Author : Center for Creative Leadership
Publisher : Center for Creative Leadership
Release : 2019-09-13
Page : 68
Category : Business & Economics
ISBN 13 : 160491937X
Description :


Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today’s leaders. In this new edition, we’ve added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today’s world.


Author : Joseph Sorensen
Publisher : Joseph Sorensen
Release : 2019-09-06
Page : 78
Category :
ISBN 13 : 9781801187305
Description :


Are you looking to improve your skills in the areas of listening and speaking?Are you interested in building successful relationships in your personal and professional life and business? If your answer to any of these questions is to the affirmative, then this book is the perfect solution for you. Active Listening is for those looking for practical tools that they can incorporate that will help them improve on their skill levels in the areas of listening, speaking, and building of relationships. The 6 essential guidelines give easy-to-implement ways that anyone can add to their daily lives that will lead to a change in one's overall lifestyle. These guidelines are a product of work that has been developed over time within the work-life context, though they are applicable even outside the bounds of work, where the skills of listening and speaking play a big role in developing successful relationships. It is important to note that the caliber of relationships developed can, to a great extent, determine work productivity levels. Going through the book, you will be able to learn about: Different types of communication techniques available to you that you can match to different situations that you come across in everyday situations either in your personal life, your workplace, in social settings and in business scenarios How you can go about improving your listening skills in a simple and stepwise manner Practical, proven tips developed over time and in varied scenarios to achieve the skill of active listening How to improve your listening skills even further by developing the skill of active listening How to build highly successful unique individualized relationships How to incorporate these skills into your daily routines As one continuously develops these skills using the essential guidelines shared, you will develop relationships that people will remember for a lifetime. Developing such relationships will allow you to stand out in the memory of individuals from the rest of the crowd. This can help, for example, in the world of business and even in personal relationships whereby one is looking to create a unique bond with an organization or an individual, respectively. It is important to note that the key to developing the skills is to commit to constantly practice them in the various context that one comes across in daily life. Working on relationships using listening and speaking skills also leads to improved levels of overall life satisfaction. Within the business context, improvement in skill levels in these areas will have a direct correlation to the output on the bottom line. This is because how a business communicates with its target clients and the subsequent relationships, they build with them determines if they will be a repeat customer, which in turn, determines the lifetime value of a customer. The quality of relationships built within the workplace can determine how far one moves up the ladder in an organization. Don't Wait anymore, Buy your copy Today!


Author : Amy Morin
Publisher : Harper Collins
Release : 2014-12-23
Page : 272
Category : Self-Help
ISBN 13 : 0062358316
Description :


"Kick bad mental habits and toughen yourself up."—Inc. Master your mental strength—revolutionary new strategies that work for everyone from homemakers to soldiers and teachers to CEOs. Don’t waste time feeling sorry for yourself Don’t give away your power Don’t shy away from change Don’t focus on things you can’t control Don’t worry about pleasing everyone Don’t fear taking calculated risks Don’t dwell on the past Don’t make the same mistakes over and over Don’t resent other people’s success Don’t give up after the first failure Don’t fear alone time Don’t feel the world owes you anything Don’t expect immediate results


Author : Chris Battell
Publisher : American Society for Training and Development
Release : 2006
Page : 16
Category : Business & Economics
ISBN 13 : 9781562864293
Description :


Listening may be one of the most under-rated skills in the world of business. Most people assume they already know how to listen because the mechanics seem so simple: One individual speaks, and another individual hears and responds. But listening is far more complex than simply hearing. It involves hearing, seeing, comprehending, and interpreting communication. Effective listening requires applying good listening skills. To help you achieve greater productivity, excellence, solid relationships, collaboration, sharing, and innovation, this Infoline provides-a solid understanding of the basic principles of effective listening-techniques, advice, and development activities to improve listening, such as self-coaching, a four-step listening model, and 25 tips to be a better listener -new listening skills that will dramatically improve your leadership skills, including an overview of the listening habits of effective leaders.


Author : Christian Olsen
Publisher : Vincent Noot
Release : 2019-02-08
Page :
Category : Self-Help
ISBN 13 : 8832521059
Description :


Become better at communicating by enhancing your listening skills. Do you listen to others? Yes? No, I mean, do you really listen to others? If there is room for improvement, then download this relatively low-priced book and become more loved in relationships and by co-workers, or become more effective at what you do and how much information you absorb. This book talks about passive listening, active listening, tips to improve, and thoughts that will help you show more interest in others, something that is much needed in today's fast-paced, digital society.


Author : Ismael Elguezabal
Publisher : Independently Published
Release : 2021-08-24
Page : 60
Category :
ISBN 13 :
Description :


Are you looking to improve your skills in the areas of listening and speaking? Are you interested in building successful relationships in your personal and professional life and business? If your answer to any of these questions is to the affirmative, then this book is the perfect solution for you. Active Listening is for those looking for practical tools that they can incorporate that will help them improve on their skill levels in the areas of listening, speaking, and building of relationships. In this book, you will discover: - Why It Is So Important to Actively Listen - The 7 Barriers That Prevent You From Becoming an Active Listener and How to Break Them Down - The 4 Components of Active Listening You Absolutely Need to Develop - 15 Tips to Dramatically Improve Your Active Listening Skills - A Simple Step by Step Process on How to Double Your Communication Skills in 30 Days or Less And so much more! Scroll up and click the "Buy now with 1-Click" button to get your copy now!


Author : Jill Schiefelbein
Publisher : Entrepreneur Press
Release : 2017-03-13
Page : 192
Category : Business & Economics
ISBN 13 : 1613083653
Description :


When Good Communication Skills Aren't Enough Telling the story of your business is about more than writing grammatically correct proposals and emails or speaking to investors without using “ums” and “uhs.” To get your message across, you have to fi nd a dynamic way to reach your vast audience of stakeholders, consumers, and competitors. Business communication expert Jill Schiefelbein shows you how, delivering an education on how to build a communication-savvy business that retains employees, secures investors, and increases your bottom line. Taking a page from the playbooks of 27 successful companies, entrepreneurs, and brands like Southwest Airlines, the Truth Initiative, Avocados from Mexico, Convince & Convert’s Jay Baer, and primetime television host and speaker Jeffrey Hayzlett, you’ll learn how to: Apply the four-stage listening matrix to drive your audience to action Use sales call outlines that facilitate buy-in to avoid death by sales script Create value-filled, magnetic marketing that educates and attracts buyers Add value to your products and services with videos and webinars Develop persuasive presentations with the TEMPTaction model So grab a highlighter, get a pen, or sharpen a pencil and start crafting your communication strategy today.


Author : Carl R. Rogers
Richard Evans Farson
Publisher : Mockingbird Press
Release : 2021-03-03
Page : 40
Category : Psychology
ISBN 13 : 9781953450258
Description :


Active Listening is a short 1957 work by Drs. Carl R. Rogers and Richard E. Farson, two influential American psychologists. The work brings the counselling technique of active listening to the layperson, demonstrating how it can be applied to interactions between an employee and employer. Carl R. Rogers (1902-1987) was one of the pioneers of the "client-centered" approach to psychotherapy. He is considered one of the founding fathers of modern psychotherapy research and is widely regarded among others in the field as the most influential psychotherapist of all time - viewed even more highly than Sigmund Freud. Dr. Rogers served as a professor of psychology at the University of Chicago, where he set up the university's counselling and research clinic, the Industrial Relations Center. He wrote many books on psychotherapy, and in later years, travelled the world to bring his theories to areas of great political and social strife like Northern Ireland, South Africa, and Brazil. Richard E. Farson (1926-2017) had already completed his bachelor's and master's degrees when he met Dr. Rogers in 1949. Dr. Rogers invited Farson to continue his studies with him at the University of Chicago. Farson became Dr. Rogers' research assistant while he completed his Ph.D. in psychology and began counselling at the Industrial Relations Center. Dr. Farson held leadership positions in a number of research institutions. He co-founded the Western Behavioral Sciences Institute, where he served as president and CEO. He was later appointed as the founding dean of the California Institute of the Arts School of Design and served as president of the Esalen Institute. Drs. Rogers and Farson collaborated on many projects, including 1957's Active Listening. They also led a 16-hour group therapy session that was recorded and released as a film called Journey Into Self. The film won the 1968 Academy Award for Best Documentary. Active Listening describes a method of communication used in counselling and conflict resolution. Rather than serving as a passive participant in a conversation, active listeners take a functional role in helping the speaker to work out their issues. As the speaker shares, the listener repeats back what they've heard in their own words. This both confirms that they've heard the speaker and verifies that they understand. Unlike the way many of us instinctively communicate - trying to get another to see things from our own perspective - active listening requires that we see things from the speaker's perspective. The listener must address not only the meaning of the words, but also the feeling behind them, in order to make the speaker truly feel heard. These feelings can be conveyed through words, tone, volume, body language, and even breathing. This method is not without risks. It can be tempting to lose your sense of self in the practice of sensing the feelings of another person. As Drs. Rogers and Farson put it, "It takes a great deal of inner security and courage to be able to risk one's self in understanding another." In contrast to many psychological texts, Active Listening is written for the non-clinician or psychologist. In plain, everyday language, the book explains both the concepts of active listening and how they can be applied to the workplace. Employers who engage in active listening, the book argues, can help employees to become more cooperative, less argumentative, and clearer in their own communication. While the book is written in the context of the employee/employer relationship, the technique can be applied to all relationships in our lives. The concept is still highly influential, and Drs. Rogers and Farson's ideas about client-centered psychology are used in clinical practice today.


Author : Nelda Woldt
Publisher :
Release : 2021-03-09
Page : 70
Category :
ISBN 13 :
Description :


Even though we all hear every day of our lives, at times we are not really engaged listeners. We may be inactive or selective listeners at best, neither of which is very effective or productive. So if you want to solve this problem, improve your communication skills, build highly successful unique individualized relationships, then you have found the right book. Going through this book, you will be able to learn about Different types of communication techniques available to you that you can match to different situations that you come across in everyday situations either in your personal life, your workplace, in social settings, and in business scenarios How you can go about improving your listening skills in a simple and stepwise manner Practical, proven tips developed over time and in varied scenarios to achieve the skill of active listening How to improve your listening skills even further by developing the skill of active listening How to build highly successful unique individualized relationships How to incorporate these skills into your daily routines


Author : Michael P. Nichols
Publisher : Guilford Press
Release : 2009-02-16
Page : 313
Category : Psychology
ISBN 13 : 1593859864
Description :


This perennial bestseller has already helped many thousands of readers resolve conflicts and transform their relationships with family members, romantic partners, colleagues, and friends. Experienced therapist Michael P. Nichols explains why we often feel cut off from those we care about and provides easy-to-learn techniques for really hearing and being heard. Thoughtful, witty, and empathic, the book is filled with vivid examples that readers of all ages and walks of life can relate to. The revised second edition features practical exercises for building key skills, plus a new chapter on listening to kids and teens.


Author : Judi Brownell
Publisher : Prentice Hall
Release : 1986
Page : 314
Category : Listening
ISBN 13 :
Description :



Author : Dawna Martich, MSN, RN
Publisher : Springer Publishing Company
Release : 2016-12-13
Page : 410
Category : Medical
ISBN 13 : 0826132332
Description :


Including all of the information necessary for safe, competent practice, this is a practical, hands-on educational and training resource for nurses working in telephonic health care settings. It delivers the requisite tools and instruction for optimizing patient communication, performing assessments, and providing effective care of chronic conditions. Moving step-by-step from simple to complex information, the resource de-mystifies the process of telephonic nursing care and describes numerous tools such as learning outcomes, algorithms, exercises to reinforce learning, case studies, and critical thinking questions that help readers develop and hone telehealth nursing skills. The text instructs nurses on how to actively listen to the patient "between the lines" in the absence of an in-person examination and discern the right questions to ask and tone to adopt. Chapters provide enhanced communication techniques to perform comprehensive health assessments with only the sense of hearing and resources available through the telephone. Clinical pearls are scattered throughout the text from those who have been “in the trenches” and cared for a wide variety of patients using the telehealth nursing techniques illustrated in this book. Key Features: Helps nurses understand the keys to successful telehealth nursing Teaches enhanced, specialized communication techniques including "active listening" Guides nurses in assessing patients using only sense of hearing/active listening Includes case studies, algorithms, patient teaching resources and more Reviews body systems and disease processes with application exercises


Author : Bernard T. Ferrari
Publisher : Penguin
Release : 2012-03-01
Page : 208
Category : Business & Economics
ISBN 13 : 1101560541
Description :


Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one


Author : Evelyn Tribole, M.S., R.D.
Elyse Resch, M.S., R.D., F.A.D.A.
Publisher : St. Martin's Griffin
Release : 2007-04-01
Page : 304
Category : Health & Fitness
ISBN 13 : 9781429909693
Description :


We've all been there-angry with ourselves for overeating, for our lack of willpower, for failing at yet another diet that was supposed to be the last one. But the problem is not you, it's that dieting, with its emphasis on rules and regulations, has stopped you from listening to your body. Written by two prominent nutritionists, Intuitive Eating focuses on nurturing your body rather than starving it, encourages natural weight loss, and helps you find the weight you were meant to be. Learn: *How to reject diet mentality forever *How our three Eating Personalities define our eating difficulties *How to feel your feelings without using food *How to honor hunger and feel fullness *How to follow the ten principles of Intuitive Eating, step-by-step *How to achieve a new and safe relationship with food and, ultimately, your body With much more compassionate, thoughtful advice on satisfying, healthy living, this newly revised edition also includes a chapter on how the Intuitive Eating philosophy can be a safe and effective model on the path to recovery from an eating disorder.


Author : Air University Press
John a Kline
Publisher :
Release : 2019-07-09
Page : 86
Category :
ISBN 13 : 9781079362404
Description :


Everyone can be a better listener. Using the concepts of what we think, feel, and do about listening, Dr. Kline promotes the need for honing this often neglected communication skill. He presents logical, practical methods that will help you to become a better listener in your personal and professional life in everyday and critical situations.Listening is the neglected communication skill. While all of us have had instruction in reading, writing, and speaking, few have had any formal instruction in listening. This void in our education is especially interesting in light of research showing that most of us spend seven of every 10 minutes we are awake in some form of communication activity. Of these seven minutes (or 70 percent of the time we are awake), 10 percent is spent writing, 15 percent reading, 30 percent talking, and 45 percent listening.


Author : Sam Goldstein
Jack A. Naglieri
Publisher : Springer Science & Business Media
Release : 2010-11-23
Page : 506
Category : Education
ISBN 13 : 038777579X
Description :


Provides a comprehensive grounding in broadly based topics that cover the wide expanse of child behavior and development issues covering the major conceptual areas of child development: learning, behavior, and emotions.


Author : Amy Brann
Publisher : Kogan Page Publishers
Release : 2017-09-03
Page : 280
Category : Business & Economics
ISBN 13 : 0749480718
Description :


Many coaching tools and techniques are now fairly well established, but how do they actually work? Neuroscience for Coaches equips coaches with information that will help them answer this question and therefore deliver greater value to clients. Based on over twelve years of research, this book provides a clear explanation of the aspects of neuroscience that are relevant to coaching so you can describe to clients from a neuroscientific perspective why particular techniques and methods work and the benefits to them. This fully updated 2nd edition of Neuroscience for Coaches includes new interviews with Marshall Goldsmith, Susan Greenfield, Christian van Nieuwerburgh and Kim Morgan, along with new material on oxytocin, goals and mindfulness. It covers the latest neuroscientific research and, crucially, the ways in which coaches can use this information effectively and practically in their everyday work. Neuroscience for Coaches is a vital resource for keeping up to date with recent scientific developments, tools and techniques in coaching.


Author : Mark Goulston
Publisher : AMACOM
Release : 2015-03-04
Page : 256
Category : Self-Help
ISBN 13 : 081443648X
Description :


Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:• Make a powerful and positive first impression• Listen effectively• Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindset• Achieve buy-in--the linchpin of all persuasion, negotiation, and sales• And moreWhether you’re dealing with an angry client, a potential customer, or even a friend or family member who isn’t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.