Communication Across Cultures Download Ebook PDF Epub Online

Author : Stella Ting-Toomey
Publisher : Guilford Press
Release : 2012-04-11
Page : 310
Category : Language Arts & Disciplines
ISBN 13 : 1462505899
Description :


From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.


Author : John J. Quinn
Peter W. F. Davies
Publisher : Purdue University Press
Release : 1999
Page : 444
Category : Business & Economics
ISBN 13 : 9781557531735
Description :


Ethics and Empowerment is aimed atproviding tactical, high-level solutions to today's business and professionalchallenges. Gathering together experts in various fields, this line of titleswill benefit professionals as they face the challenges of the ever-changingbusiness climate. Amid the burgeoning literature on business ethics, this book providesan important lead in taking a well-known everyday management notion such as"empowerment" and using it to make "ethics" more relevantand accessible to the business world. Adding a major contribution to theongoing debate about the role of business in society, the content examines theissues of power, control, and autonomy, addressing such questions asempowerment as a matter of justice, and also provides case studies of theorganizational experiences of empowerment programs.


Author : Stella Ting-Toomey
Tenzin Dorjee
Publisher : Guilford Publications
Release : 2018-10-08
Page : 464
Category : Business & Economics
ISBN 13 : 1462536476
Description :


"Description: This highly regarded text--now revised and expanded with 50% new material--helps students and professionals mindfully build their knowledge and competencies for effective intercultural communication on any setting. The authors' comprehensive, updated theoretical framework (integrative identity negotiation theory) reveals how both verbal and nonverbal communication are affected by multilayered facets of identity. Written in a candid, conversational style, the book is rich with engaging examples illustrating cultural conflicts and misunderstandings that arise in workplace, educational, interpersonal, and community contexts. Readers learn how to transform polarized conversations into successful intercultural engagements by combining culture-specific knowledge with mindful listening and communication skills. Key Words: intercultural communication, cross-cultural communication, human communication, communication skills, cultural competence, ethnic relations, ethnic studies, multicultural counseling, international business relations, cultural diversity, cross-cultural psychology, ethnography, mindful communication, mindfulness, intergroup communication, integrative identity negotiation theory, acculturation, adjustment, immigration, immigrants, listening skills, textbooks, texts, college classes, college courses, college students, undergraduates, graduates, foreign students, refugees, social psychology, sociolingustics, international competence"--


Author : Heather Bowe
Kylie Martin
Publisher : Cambridge University Press
Release : 2014-09-23
Page :
Category : Language Arts & Disciplines
ISBN 13 : 1316216918
Description :


Communication across Cultures explores how cultural context affects the use and (mis)interpretation of language. It provides an accessible and interdisciplinary introduction to language and language variation in intercultural communication by drawing on both classic and cutting-edge research from pragmatics, discourse analysis, sociolinguistics, linguistic anthropology and politeness studies. This new edition has been comprehensively updated to incorporate recent research, with an emphasis on the fluid and emergent practice of intercultural communication. It provides increased coverage of variation in language within and between cultures, drawing on real-world examples of spoken and written communication. The authors review classic concepts like 'face', 'politeness' and 'speech acts', but also critique these concepts and introduce more recent approaches. Each chapter provides a set of suggested readings, questions and exercises to enable the student to work through concepts and consolidate their understanding of intercultural communication. This is an excellent resource for students of linguistics and related disciplines.


Author : Center for Creative Leadership (CCL)
Don W. Prince
Publisher : John Wiley & Sons
Release : 2011-07-28
Page : 32
Category : Business & Economics
ISBN 13 : 1118155114
Description :


If you are a manager anywhere in the world, you are almost certainly dealing with people of nationalities and cultures different from your own. In multinational business environments, communicating effectively with people who have languages, customs, and expectations different from yours is a necessary skill. If you are a manager anywhere in the world, you are almost certainly facing this kind of multicultural situation. This guidebook explains how to become aware of cultural differences, how to recognize when cultural differences pose a leadership challenge, and how to adapt your communication style to enhance your effectiveness as a manager.


Author : Maureen Guirdham
Publisher : Macmillan International Higher Education
Release : 2011-05-11
Page : 416
Category : Business & Economics
ISBN 13 : 0230345964
Description :


Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the latest research, this makes an ideal core text.


Author : Stella Ting-Toomey
Tenzin Dorjee
Publisher : Guilford Publications
Release : 2018-08-23
Page : 464
Category : Language Arts & Disciplines
ISBN 13 : 1462536522
Description :


This highly regarded text--now revised and expanded with 50% new material--helps students and professionals build their knowledge and competencies for effective intercultural communication in any setting. The authors' comprehensive, updated theoretical framework (integrative identity negotiation theory) reveals how both verbal and nonverbal communication are affected by multilayered facets of identity. Written in a candid, conversational style, the book is rich with engaging examples illustrating cultural conflicts and misunderstandings that arise in workplace, educational, interpersonal, and community contexts. Readers learn how to transform polarized conversations into successful intercultural engagements by combining knowledge about culture with mindful listening and communication skills. New to This Edition *Extensively revised to reflect the ongoing development of integrative identity negotiation theory, nearly 20 years of research advances, the growing diversity of the United States, and global trends. *Chapter providing a mindfulness lens on intercultural and intergroup communication competence. *Chapter on culture shock in sojourners (international students, global businesspeople, and others). *Chapter on immigrants' acculturation processes. *Lively chapter-opening case examples, including compelling personal stories. *End-of-chapter summaries, "Mindful Guidelines" to put into practice, and critical thinking questions. *New and expanded discussions of hot topics: cross-cultural workplaces, community building, peace building, romantic relationships, prejudice and discrimination, microaggressions, and ethical issues.


Author : Heather Bowe
Kylie Martin
Publisher : Cambridge University Press
Release : 2014-09-23
Page : 285
Category : Language Arts & Disciplines
ISBN 13 : 1107685141
Description :


Communication Across Cultures remains an excellent resource for students of linguistics and related disciplines, including anthropology, sociology and education. It is also a valuable resource for professionals concerned with language and intercultural communication in this global era.


Author : Phillip Khan-Panni
Deborah Swallow
Publisher : How To Books Ltd
Release : 2003
Page : 244
Category : Business communication
ISBN 13 : 9781857037999
Description :


'Communicating Across Cultures' demonstrates how to tailor your own communication style to a multi-cultural audience for best outcomes. The authors are both experienced public speakers and trainers.


Author : Bob Dignen
Publisher : Cambridge University Press
Release : 2011-09-22
Page : 96
Category : Foreign Language Study
ISBN 13 : 0521181984
Description :


Communicating Across Cultures is an innovative short course for learners of business English who want to function effectively in an international environment by developing their intercultural skills in English. Drawing on inspirational advice from leading figures in the world of cross-cultural communication, Communicating Across Cultures covers all types of oral and written communication, from meetings to negotiations, telephone calls to emails, and deals with situations ranging from working in international teams to managing conflict. Students are invited to analyse their own intercultural competence and helped to develop a personal action plan for further use beyond the classroom. The Student's Book comes with an audio CD that contains authentic interviews with people from the world of business and extracts from meetings that exemplify the communication strategies presented.


Author : Vincent Remillard
Karen Williams
Publisher : Equinox Publishing (Indonesia)
Release : 2016-08-31
Page : 180
Category : Language Arts & Disciplines
ISBN 13 : 9781781793541
Description :


Human Communication across Cultures is a highly interactive textbook and workbook on how human communication takes place. Unlike other textbooks which focus only on sociolinguistics this book employs both sociolinguistics and pragmatics. Sociolinguistics explores how language is used in social interactions. There are differences in the way we speak due to where we live, gender, age, race/ethnicity, religious background and our social class and level of education. Pragmatics shows how we speak differently and understand one another in each situation we encounter. Each section of the book includes a brief introduction, a discussion of the topic, references for further research and an extensive collection of activities designed for both in-class usage and homework assignments. The book features numerous examples from a variety of current world cultures.


Author : Leah Pauline Macfadyen
Jörg Roche
Publisher : LIT Verlag Münster
Release : 2004
Page : 205
Category : Social Science
ISBN 13 : 9783825876135
Description :


"This bibliographic review is a first attempt at collecting together a body of literature relevant to the study of intercultural communication in cyberspace. It explores and summarizes themes and arguments in current literature relating to `the culture(s) of the Internet', `the language of cyberspace', `intercultural communication on the Internet', `identity and community in cyberspace', `culture and education in cyberspace' and `the impact of the Internet on culture(s)'. The survey offers an overview of current research and theoretical contributions identified in each area an extensive annotated bibliography that includes abstracts or summaries of each contribution It also identifies the most pressing issues in the field as well as gaps in current knowledge and understanding. Prof. Roche ist Sprecher des Instituts für Deutsch als Fremdsprache der LMU München, assoziierter Professor an der Deutsch-Jordanischen Hochschule und Vorsitzender des Wissenschaftlichen Beirats des Bundesamtes f'r Migration und Flüchtlinge. "


Author : Dr. Yongqiang LIU 刘永强
Publisher : 清華大學出版社
Release : 2015
Page : 362
Category : Business & Economics
ISBN 13 : 7302422591
Description :


Today’s global citizens operate business and management endeavors on a global scale. Globalization generates an increasing demand for effective communication in diverse cultural contexts and challenges the relevance of culture in operating businesses in the global village. Communication differences are apparent in many scenarios. Expatriates of international organizations operating abroad adopt their native cultural values to motivate employees of foreign cultures with an entirely different perspective. They use one culture’s motives to move people from other cultures. In global marketing communication, the communicators use values systems of their native culture to develop advertising for other cultures. They use categorizations of one culture to describe others. Such divergence in attitudes, perspectives and priorities of suppliers, and customers with different cultural backgrounds have led to many project failures in international organizations. An in-depth understanding of cultural backgrounds and the potential impact on communication of the people one is interacting with can increase the probability of business success among investors, managers, entrepreneurs and employees operating in diverse cultures. However, effective cross cultural business communication needs to recognize and adopt an interdisciplinary perspective in understanding the cultural forces (Leung, K. et al., 2005). Therefore, we need a multidisciplinary paradigm to carry on effective and successful business communication in our contemporary global village. 本书构建有效的跨文化商务沟通理论模型,讨论企业商务战略、宏观社会文化、组织文化在构建企业沟通战略中的作用与影响,研究语言与文化在信息编码与解码过程中的作用,以及沟通中的有效语言策略和模糊语言策略。同时,本书结合理论模型,提出了有效的跨文化营销沟通战略、广告沟通战略和谈判沟通战略,并提供了提高沟通效率与效果的技能和方法。


Author : Yunxia Zhu
Publisher : John Benjamins Publishing
Release : 2005-01-01
Page : 215
Category : Language Arts & Disciplines
ISBN 13 : 9789027253842
Description :


Winner of ABC's award for Distinguished Publication for 2006 This book explores effective written communication across cultures both theoretically and practically. Specifically it conceptualizes cross-cultural genre study and compares English and Chinese business writing collected from Australia, New Zealand and China. It is also one of those inspired by contrastive rhetoric but has contributed innovatively and uniquely by incorporating research findings from genre analysis, in particular, the sociocognitive genre perspective into this cross-cultural study. On the one hand, the endeavor represents an in-depth theoretical exploration by considering not only discourse community and cognitive structuring, but also the deep semantics of genre and intertextuality, while broadening genre study by integrating insights from cross-cultural communication as well as the Chinese perspectives. On the other hand, the book also addresses pragmatic issues. As a particular feature, it solicits professional members' intercultural viewpoints; thus confirming the shared social "stock of knowledge" employed in the culturally defined writing conventions. Last but not least, this book explores the implications for genre education and training, and develops an appropriate model for cross-cultural genre learning, which encourages learning through legitimate peripheral participation and intercultural learning in business organizations.


Author : Bradford J. Hall
Patricia O. Covarrubias
Publisher : Routledge
Release : 2017-09-11
Page : 428
Category : Language Arts & Disciplines
ISBN 13 : 1317219155
Description :


Among Cultures: The Challenge of Communication, Third Edition explores intercultural communication and the relationship between communication and culture, using narrative as a common and compelling thread for studying intercultural interactions. Anchored in the position that people make sense of their worlds through choosing and telling narratives to themselves and others, this text is replete with narratives and stories. Chapters address key aspects of intercultural communication, including verbal and nonverbal communication; stereotypes and bias; identity; conflict; diversity; and ethics. Using an interpretive approach to intercultural communication, the text helps students understand that although a person may appear different, his/her common sense is quite reasonable within a particular interpretive context. Resources are included to help students understand and explain the reasonableness of other cultural systems. The text includes activities for students to complete while reading, including self-assessments and nonverbal self-knowledge tests. Reflection questions within and at the end of each chapter promote thinking and discussion on each topic. With its unique approach to studying intercultural communication via real-life narratives, this text facilitates a deep understanding of the cultural aspects of communication. In providing the narratives of others, it encourages students to tell their own stories and build a strong foundation for communicating across cultures. New to the Third Edition: New chapter—"What Role Does Culture Play in Contemporary Contexts?"—explores intercultural communication as it relates to the environment, health, and technology. New sections on identity, silence, and terms of address as important communicative practices in intercultural settings. Updated sections on honorifics, key terms, social dramas and the golden approaches to ethics.


Author : Erin Meyer
Publisher : PublicAffairs
Release : 2014-05-27
Page : 288
Category : Business & Economics
ISBN 13 : 1610392590
Description :


An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life. Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out. In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.


Author : Claire Penn
Jennifer Watermeyer
Publisher : Palgrave Macmillan
Release : 2018-01-18
Page : 368
Category : Language Arts & Disciplines
ISBN 13 : 9781137580993
Description :


This book offers a novel approach to understanding the complexities of communication in culturally and linguistically diverse health care contexts. It marks the culmination of two decades of research in South Africa, a context that has obvious application in a wider international climate given current globalization and migration trends. The authors draw from a large body of evidence based across different sites and illnesses, scrutinising both the language dynamics of intercultural health interactions and the perceptions and narratives of multiple participants. Including a range of theoretical, methodological and empirical considerations, the volume sheds light upon qualitative research methods and their application in the intercultural context. This book will be a valuable resource for health professionals, medical educators and language practitioners as well as students and scholars of discourse analysis and the medical humanities.


Author : Maureen Guirdham
Publisher : Macmillan International Higher Education
Release : 1999-04-28
Page : 316
Category : Communication in personnel management
ISBN 13 : 1349274623
Description :


In the coming century it is likely that people in virtually all occupations with find themselves working to a greater extent with people from different backgrounds. This book relates intercultural communication theory to the needs of workers.


Author : Ling Chen
Publisher : Walter de Gruyter GmbH & Co KG
Release : 2017-04-10
Page : 665
Category : Language Arts & Disciplines
ISBN 13 : 1501500066
Description :


This handbook takes a multi-disciplinary approach to offer a current state-of-art survey of intercultural communication (IC) studies. The chapters aim for conceptual comprehension, theoretical clarity and empirical understanding with good practical implications. Attention is mostly on face to face communication and networked communication facilitated by digital technologies, much less on technically reproduced mass communication. Contributions cover both cross cultural communication (implicit or explicit comparative works on communication practices across cultures) and intercultural communication (works on communication involving parties of diverse cultural backgrounds). Topics include generally histories of IC research, theoretical perspectives, non-western theories, and cultural communication; specifically communication styles, emotions, interpersonal relationships, ethnocentrism, stereotypes, cultural learning, cross cultural adaptation, and cross border messages;and particular context of conflicts, social change, aging, business, health, and new media. Although the book is prepared for graduate students and academicians, intercultural communication practitioners will also find something useful here.


Author : Sorin Dumitrascu
Publisher :
Release : 2020-11-12
Page : 100
Category :
ISBN 13 :
Description :


With so much business happening on a global scale, cross-cultural communication is more important than ever before. Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. For example, after a major U.S. corporation introduced a new breakfast cereal in Sweden, the company was horrified to discover that the cereal's name translates roughly as "burned peasant" in Swedish. Imagine the embarrassment, not to mention the loss of revenues that probably ensued. And while this example seems amusing after the fact, cross-cultural miscommunications aren't always benign. For instance, a large airline manufacturer developed its newest plane model to be flown by two pilots, with both pilots helping and correcting each other. But what do you suppose happens when the pilots are from a culture in which a subordinate is inhibited by custom from correcting a superior? At least one airline company has had several close calls as a direct result of this "design flaw" - which is ultimately a communication lapse. Now, you may not be involved in public safety or an industry in which communication errors can cause horrendous mishaps. But you'll likely soon be working with people from different cultures, if you aren't already. You need to learn how to handle cultural differences and maximize your communication opportunities. And this course will help you do just that. You'll learn about important cultural differences that will help you adapt your communication style to be more effective. In the first topic, you'll learn about the importance of achieving a proper mind-set for cross-cultural communication. In the second topic, you'll study aspects of cultures that affect how people communicate across cultural boundaries. In the third topic, you'll learn about a model of cultural dimensions that will help you enhance your communication abilities. The globalization of communication has brought with it opportunities to conduct business with people from all over the world. Inevitably, this means interactions and relationships between people who are culturally different. This is known as cross-cultural communication.A simple definition of a culture is a group of people who share a common set of attitudes, beliefs, and behaviors, and who communicate through common language or symbols.The culture in which people are socialized influences the manner in which they work, socialize, and interact with others.If you want to understand and communicate effectively with people of different cultures, it's imperative that you understand how culture affects communication.There are many different ways that people of different cultures give and receive information. They communicate in a variety of ways - through talk, silence, expression, emphasis, and gesture. People from different cultures place different emphasis on these methods, and have distinct expectations as to how each should be used to communicate, and what the message is that each conveys.The best way to understand intercultural communication is to be aware of the five elements of the communication process.The elements are sender, encoding, channel, decoding, and receiver. To communicate effectively, you'll need to understand the cultural context influencing each of these elements.