Conversational Intelligence Download Ebook PDF Epub Online

Author : Judith E. Glaser
Publisher : Routledge
Release : 2016-10-14
Page : 232
Category : Business & Economics
ISBN 13 : 1351862073
Description :


The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.


Author : Judith E. Glaser
Publisher : Bibliomotion
Release : 2016-04-21
Page : 256
Category :
ISBN 13 : 9781629561431
Description :


The key to success in life and business is to become a master at Conversational Intelligence. It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success.Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.


Author : Ivana Bartoletti
Anne Leslie
Publisher : John Wiley & Sons
Release : 2020-04-09
Page : 304
Category : Business & Economics
ISBN 13 : 1119551927
Description :


Written by prominent thought leaders in the global fintech space, The AI Book aggregates diverse expertise into a single, informative volume and explains what artifical intelligence really means and how it can be used across financial services today. Key industry developments are explained in detail, and critical insights from cutting-edge practitioners offer first-hand information and lessons learned. Coverage includes: · Understanding the AI Portfolio: from machine learning to chatbots, to natural language processing (NLP); a deep dive into the Machine Intelligence Landscape; essentials on core technologies, rethinking enterprise, rethinking industries, rethinking humans; quantum computing and next-generation AI · AI experimentation and embedded usage, and the change in business model, value proposition, organisation, customer and co-worker experiences in today’s Financial Services Industry · The future state of financial services and capital markets – what’s next for the real-world implementation of AITech? · The innovating customer – users are not waiting for the financial services industry to work out how AI can re-shape their sector, profitability and competitiveness · Boardroom issues created and magnified by AI trends, including conduct, regulation & oversight in an algo-driven world, cybersecurity, diversity & inclusion, data privacy, the ‘unbundled corporation’ & the future of work, social responsibility, sustainability, and the new leadership imperatives · Ethical considerations of deploying Al solutions and why explainable Al is so important


Author : Justine Cassell
Joseph Sullivan
Publisher : MIT Press
Release : 2000
Page : 430
Category : Computers
ISBN 13 : 9780262032780
Description :


This book describes research in all aspects of the design, implementation, and evaluation of embodied conversational agents as well as details of specific working systems. Embodied conversational agents are computer-generated cartoonlike characters that demonstrate many of the same properties as humans in face-to-face conversation, including the ability to produce and respond to verbal and nonverbal communication. They constitute a type of (a) multimodal interface where the modalities are those natural to human conversation: speech, facial displays, hand gestures, and body stance; (b) software agent, insofar as they represent the computer in an interaction with a human or represent their human users in a computational environment (as avatars, for example); and (c) dialogue system where both verbal and nonverbal devices advance and regulate the dialogue between the user and the computer. With an embodied conversational agent, the visual dimension of interacting with an animated character on a screen plays an intrinsic role. Not just pretty pictures, the graphics display visual features of conversation in the same way that the face and hands do in face-to-face conversation among humans. This book describes research in all aspects of the design, implementation, and evaluation of embodied conversational agents as well as details of specific working systems. Many of the chapters are written by multidisciplinary teams of psychologists, linguists, computer scientists, artists, and researchers in interface design. The authors include Elisabeth Andre, Norm Badler, Gene Ball, Justine Cassell, Elizabeth Churchill, James Lester, Dominic Massaro, Cliff Nass, Sharon Oviatt, Isabella Poggi, Jeff Rickel, and Greg Sanders.


Author : Judith E. Glaser
Publisher : Adams Media
Release : 2007-06-04
Page : 368
Category : Business & Economics
ISBN 13 : 9781598692839
Description :


A leading executive coach presents her personal program for modern-day business leadership, explaining how good communication skills and a team-approach can achieve a sense of business unity, commitment, and shared goals.


Author : David Cancel
Dave Gerhardt
Publisher : Wiley
Release : 2019-01-30
Page : 288
Category : Business & Economics
ISBN 13 : 1119541832
Description :


Real-time conversations turn leads into customers Conversational Marketing is the definitive guide to generating better leads and closing more sales. Traditional sales and marketing methods have failed to keep pace with the way modern, internet-savvy consumers purchase goods and services. Modern messaging apps, which allow for real-time conversations and instant feedback, have transformed the way we interact in our personal and professional lives, yet most businesses still rely on 20th century technology to communicate with 21st century customers. Online forms, email inquiries, and follow-up sales calls don’t provide the immediacy that modern consumers expect. Conversational marketing and sales are part of a new methodology centered around real-time, one-on-one conversations with customers via chatbots and messaging. By allowing your business to communicate with customers in real time—when it’s most convenient for them—conversational marketing improves the customer experience, generates more leads, and helps you convert more leads into customers. Conversational Marketing pioneers David Cancel and Dave Gerhardt explain how to: Merge inbound and outbound tactics into a more productive dialog with customers Integrate conversational marketing techniques into your existing sales and marketing workflow Face-to-face meetings, phone calls, and email exchanges remain important to customer relations, but adding a layer of immediate, individual conversation drives the customer experience—and sales—sky-high.


Author : Judith E. Glaser
Publisher : Happy About
Release : 2009
Page : 147
Category : Business & Economics
ISBN 13 : 1607730499
Description :


Currently, most organizations today operate in an "I" paradigm. In this arena, we keep score "I'll scratch your back if you scratch mine." We are taught to control our needs and emotions because they are destructive---logic prevails. We are punished for making mistakes and we hide our thoughts for fear of losing our power or status. In a WE paradigm, things are different. '42 Rules for Creating WE' offers new insights from thought leaders in neuroscience, organizational development, and brand strategy, introducing groundbreaking practices for bringing the spirit of WE to any organization, team or cause.This book is written by The Creating WE Institute, an international group of critical thinkers with multi-disciplinary expertise, who have come together to harvest new forms of engagement and innovation in the workplace. The Creating WE Institute's mission is bring a spirit of WE to organizations currently operating as a group of I's.


Author : Sergio Escalera
Ralf Herbrich
Publisher : Springer Nature
Release : 2019-11-29
Page : 342
Category : Computers
ISBN 13 : 3030291359
Description :


This volume presents the results of the Neural Information Processing Systems Competition track at the 2018 NeurIPS conference. The competition follows the same format as the 2017 competition track for NIPS. Out of 21 submitted proposals, eight competition proposals were selected, spanning the area of Robotics, Health, Computer Vision, Natural Language Processing, Systems and Physics. Competitions have become an integral part of advancing state-of-the-art in artificial intelligence (AI). They exhibit one important difference to benchmarks: Competitions test a system end-to-end rather than evaluating only a single component; they assess the practicability of an algorithmic solution in addition to assessing feasibility. The eight run competitions aim at advancing the state of the art in deep reinforcement learning, adversarial learning, and auto machine learning, among others, including new applications for intelligent agents in gaming and conversational settings, energy physics, and prosthetics.


Author : Sally Rooney
Publisher : Penguin Random House
Release : 2017
Page : 309
Category : Fiction
ISBN 13 : 0451499050
Description :


Originally published: London: Faber & Faber Limited, 2017.


Author : Boris Groysberg
Michael Slind
Publisher : Harvard Business Press
Release : 2012-05-29
Page : 320
Category : Business & Economics
ISBN 13 : 1422183998
Description :


Conversation-powered leadership How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strategic alignment, the high level of employee engagement—that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation. In Talk, Inc., Boris Groysberg and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered leadership—from the time-tested practice of talking straight (and listening well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies from around the world, Talk, Inc., offers provocative insights and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional—in short, more conversational.


Author : S. Tamer Cavusgil
Hussain Rammal
Publisher : Pearson Higher Education AU
Release : 2011-12-12
Page : 679
Category : Business & Economics
ISBN 13 : 1486006779
Description :


Remarkable change is the new reality of International Business. The accelerating cross-border flow of products, services, capital, ideas, technology and people are driving businesses--large and small--to internationalise. International Business 1st Australasian edition: the New Realities is a rigorous resource which motivates and prepares future managers to operate in multi-national settings, by delivering a teaching system that works. Based on the authors’ collective teaching and working experience–as well as discussions with practitioners, students, and faculty staff—this is a complete teaching and learning system where cases, exercises and management skill builders are seamlessly integrated and matched to the topics in each chapter. Case studies from a wide variety of markets relevant to Australasian businesses, including ASEAN countries (e.g. Singapore, Malaysia, Indonesia) as well as China, India, Japan, South Korea, Pakistan, Europe and the Middle East, provide a real-world perspective to theories and examine the latest trends in international business. For undergraduate students majoring in international business or post-graduate courses in international business.


Author : Andrew G. Brown
Publisher : Andrew G. Brown
Release : 2020-06-10
Page : 172
Category : Self-Help
ISBN 13 :
Description :


If You Don’t Ever Want To Lose Out On Achieving Super Success In Life On Account Of Poor Conversational Intelligence And An Inability To Talk To People Then Read On. What if you were told that you could find an amazing way of greatly enhancing your conversational intelligence? What if we told you that you could leverage your emotions to make great conversations? Do you think that there is nothing upon the face of this world that would help you enhance your apparent poor conversational skills? Then this book is what squarely addresses your concerns. You need to look no further than this masterfully created tome about enhancing conversational intelligence so as to speak to anyone. It teaches you time tested and scientifically validated conversational intelligence enhancement techniques. At the same time it helps you with to connect with people on an emotional level, leveraging the power of great conversational ability to achieve unprecedented success and so on. It contains everything that you need to know about developing extraordinary conversational intelligence that you can use to strike up a conversation with whosoever you want. It explains how you can overcome your conversation ineptitude, making you familiar with the paradigm redefining concept of leveraging conversational intelligence for extraordinary conversational ability. By reading this book you get to: Understand the link between conversational intelligence and the ability to talk to anyone. Understand what it takes to be a great conversationalist. Understand how to enhance both your emotional intelligence and conversational ability. Understand why conversational intelligence equals stellar conversation ability. This book allows you to deploy empirically validated methods that will help you enhance conversational intelligence to a level that helps you transform your life. It will show you how to enhance your ability to talk to anyone you want to and make them appreciate your point of view. You, too, can be the super-achiever you have always admired. Go ahead and get your copy NOW!


Author : Donald Klingner
John Nalbandian
Publisher : Routledge
Release : 2015-07-17
Page : 384
Category : Political Science
ISBN 13 : 1317344936
Description :


Distinguished by its coherent values perspective, Public Personnel Management focuses on the conflicts, political processes, and management techniques that provide the context for personnel administration in the public sector. Organized around the four principal personnel functions that must be fulfilled in any complex organization, this book provides a comprehensive exploration of the planning, acquisition, development, and sanctions within public personnel management.


Author : Roz Sunley
Jennifer Leigh
Publisher : Routledge
Release : 2017-11-22
Page : 390
Category : Business & Economics
ISBN 13 : 1351284908
Description :


It is well known the global community is looking towards business to play its role in creating a just and fair economy. This increases the urgency and relevance of new approaches to management education that can engage and foster socially responsible leaders who are resilient, creative and innovative thinkers. Educating for Responsible Management profiles cutting-edge approaches to pedagogy for the Principles for Responsible Management Education (PRME) that go beyond current discussions of sustainability and corporate social responsibility content, to include a wider lens that highlights the processes of educating the next generation of responsible managers. The book draws together leading thinkers, practitioners and management education to share their practice and research on how management educators can prepare themselves, their students, the learning environment, and their teaching resources to meet these challenges. These conversations across practice lines highlight a range of innovative pedagogical approaches and methods used by responsible management educators around the world to provide effective learning experiences.


Author : Sviatlana Höhn
Publisher : Springer
Release : 2019-06-21
Page : 346
Category : Computers
ISBN 13 : 3030155048
Description :


The research described in this book shows that conversation analysis can effectively model dialogue. Specifically, this work shows that the multidisciplinary field of communicative ICALL may greatly benefit from including Conversation Analysis. As a consequence, this research makes several contributions to the related research disciplines, such as conversation analysis, second-language acquisition, computer-mediated communication, artificial intelligence, and dialogue systems. The book will be of value for researchers and engineers in the areas of computational linguistics, intelligent assistants, and conversational interfaces.


Author : Richard Koch
Publisher : Little, Brown
Release : 2013-10-01
Page : 288
Category : Business & Economics
ISBN 13 : 0316243051
Description :


Bestselling author Richard Koch shows managers how to apply the 80/20 Principle to achieve exceptional results at work -- without stress or long hours. In his bestselling book The 80/20 Principle , Richard Koch showed readers how to put the 80/20 Principle -- the idea that 80 percent of results come from just 20 percent of effort -- into practice in their personal lives. Now in The 80/20 Manager, he demonstrates how to apply the principle to management. An 80/20 manager learns to focus only on the issues that really matter, achieving exceptional results, and feeling successful everyday while working less hard in fewer hours. A large number of managers -- especially in these difficult times -- feel completely overwhelmed. Their inboxes are overflowing and they constantly struggle to finish their to-do lists, leaving little time for the things that really matter. The 80/20 Manager shows a new way to look at management -- and at life -- to enjoy work and build a successful and fulfilling career.


Author : Matthew D. Kim
Publisher : Baker Academic
Release : 2017-10-17
Page : 288
Category : Religion
ISBN 13 : 149341142X
Description :


To preach effectively in today's world, preachers need cultural intelligence. They must build bridges between listeners who come from various denominations, ethnicities, genders, locations, religious backgrounds, and more. Experienced preacher and teacher Matthew Kim provides a step-by-step template for cross-cultural hermeneutics and homiletics, equipping preachers to reach their varied listeners in the church and beyond. Each chapter includes questions for individual thought or group discussion. The book also includes helpful diagrams and images, a sample sermon, and appendixes for exegeting listeners and for exploring cultural differences.


Author : Kerry Patterson
Joseph Grenny
Publisher : McGraw Hill Professional
Release : 2011-09-16
Page : 288
Category : Business & Economics
ISBN 13 : 0071772200
Description :


The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive


Author : Daniel Vaughan
Publisher :
Release : 2020-05-21
Page : 244
Category : Computers
ISBN 13 : 1492060917
Description :


While several market-leading companies have successfully transformed their business models by following data- and AI-driven paths, the vast majority have yet to reap the benefits. How can your business and analytics units gain a competitive advantage by capturing the full potential of this predictive revolution? This practical guide presents a battle-tested end-to-end method to help you translate business decisions into tractable prescriptive solutions using data and AI as fundamental inputs. Author Daniel Vaughan shows data scientists, analytics practitioners, and others interested in using AI to transform their businesses not only how to ask the right questions but also how to generate value using modern AI technologies and decision-making principles. You’ll explore several use cases common to many enterprises, complete with examples you can apply when working to solve your own issues. Break business decisions into stages that can be tackled using different skills from the analytical toolbox Identify and embrace uncertainty in decision making and protect against common human biases Customize optimal decisions to different customers using predictive and prescriptive methods and technologies Ask business questions that create high value through AI- and data-driven technologies


Author : Miranda Popkey
Publisher : Vintage
Release : 2021-03-09
Page : 224
Category : Fiction
ISBN 13 : 0525566368
Description :


A compact tour de force about sex, violence, and self-loathing from a ferociously talented new voice in fiction, perfect for fans of Sally Rooney, Rachel Cusk, Lydia Davis, and Jenny Offill. Composed almost exclusively of conversations between women--the stories they tell each other, and the stories they tell themselves, about shame and love, infidelity and self-sabotage--Topics of Conversation careens through twenty years in the life of an unnamed narrator hungry for experience and bent on upending her life. Touching upon desire, disgust, motherhood, loneliness, art, pain, feminism, anger, envy, and guilt; written in language that sizzles with intelligence and eroticism, this novel introduces an audacious and immensely gifted new novelist.