Crucial Conversations Tools For Talking When Stakes Are High Download Ebook PDF Epub Online

Author : Kerry Patterson
Joseph Grenny
Publisher : McGraw Hill Professional
Release : 2011-09-16
Page : 288
Category : Business & Economics
ISBN 13 : 0071772200
Description :


The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive


Author : Kerry Patterson
Joseph Grenny
Publisher : McGraw Hill Professional
Release : 2011-08-19
Page : 288
Category : Business & Economics
ISBN 13 : 0071771328
Description :


The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive


Author : Kerry Patterson
Publisher : Tata McGraw-Hill Education
Release : 2002
Page : 240
Category :
ISBN 13 : 1259005216
Description :



Author : Al Switzler
Kerry Patterson
Publisher : McGraw-Hill Education
Release : 2021-10-26
Page : 288
Category : Business & Economics
ISBN 13 : 9781260474183
Description :


Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.


Author : Kerry Patterson
Joseph Grenny
Publisher : McGraw-Hill Professional
Release : 2013-05-24
Page : 336
Category : Business & Economics
ISBN 13 : 0071829318
Description :


Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft


Author : Kerry Patterson
Joseph Grenny
Publisher : Mcgraw-hill
Release : 2002-06-18
Page : 256
Category : Business & Economics
ISBN 13 : 9780071401944
Description :


The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.


Author : Douglas Stone
Sheila Heen
Publisher : Penguin
Release : 2010
Page : 315
Category : Psychology
ISBN 13 : 0143118447
Description :


The authors cover difficult situations in both personal and professional life.


Author : Kerry Patterson
Joseph Grenny
Publisher : Grand Central Publishing
Release : 2011-04-11
Page : 288
Category : Business & Economics
ISBN 13 : 0446585440
Description :


A stunning approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides? Based upon the latest research in a number of psychological and medical fields, the authors of Change Anything will show that traditional will-power is not necessarily the answer to these strivings, that people are affected in their behaviors by far more subtle influences. Change Anything shows how individuals can come to understand these powerful and influential forces, and how to put these forces to work in a positive manner that brings real and meaningful results. The authors present an array of everyday examples that will change and truly empower you to reexamine the way you go about your business and life.


Author : Abbey Beathan
Publisher :
Release : 2019-06-10
Page : 70
Category : Study Aids
ISBN 13 : 9781646152988
Description :


Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson Book Summary Abbey Beathan (Disclaimer: This is NOT the original book.) Learn how to hold crucial conversations in the best way and dramatically improve your career. Keeping your cool in a heated conversation is probably one of the hardest thing a human can do. Mastering this technique and being able to influence your counterpart's emotion can grant you success in your life. These skills are crucial for any negotiator and can help you obtain a better salary, win arguments and basically get everything you want. (Note: This summary is wholly written and published by Abbey Beathan. It is not affiliated with the original author in any way) "It's the most talented, not the least talented, who are continually trying to improve their dialogue skills. As is often the case, the rich get richer." - Kerry Patterson High impact situations require preparation in order to not be emotionally swayed by your counterpart. Kerry Patterson developed a technique that you can master in 6 minutes and it's used to prepare for every negotiation. She is willing to teach you how to be a persuasive individual who listens before he talks so you can become a rockstar negotiator! Read about how the skills from this book changed readers life and learn how to apply them so you can do the same. P.S. Crucial Conversations is an extremely informative book that will teach you how to be a persuasive cool-headed individual. P.P.S. It was Albert Einstein who famously said that once you stop learning, you start dying. It was Bill Gates who said that he would want the ability to read faster if he could only have one superpower in this world. Abbey Beathan's mission is to bring across amazing golden nuggets in amazing books through our summaries. Our vision is to make reading non-fiction fun, dynamic and captivating. Ready To Be A Part Of Our Vision & Mission? Scroll Up Now and Click on the "Buy now with 1-Click" Button to Get Your Copy. Why Abbey Beathan's Summaries? How Can Abbey Beathan Serve You? Amazing Refresher if you've read the original book before Priceless Checklist in case you missed out any crucial lessons/details Perfect Choice if you're interested in the original book but never read it before Disclaimer Once Again: This book is meant for a great companionship of the original book or to simply get the gist of the original book. "One of the greatest and most powerful gift in life is the gift of knowledge. The way of success is the way of continuous pursuit of knowledge" - Abbey Beathan


Author : Jennifer Abrams
Publisher : Corwin Press
Release : 2009-01-08
Page : 152
Category : Education
ISBN 13 : 1452276501
Description :


Speak with clarity, confidence, and courage! Many educators struggle with discussing difficult issues with colleagues. This insightful book helps readers effectively lead challenging conversations with supervisees, peers, and supervisors. Emphasizing initiative and preparation as keys to a successful conversation, the author’s step-by-step approach provides: Thought-provoking questions and first-person accounts that help build communications skills Advice on overcoming personal hesitation about expressing concerns Guidance on goal setting and choosing the best “what-where-and-when” for a productive discussion Sample scripts and other interactive tools to help educators prepare for the conversation and achieve positive outcomes


Author : Mark Goulston
Publisher : AMACOM
Release : 2015-03-04
Page : 256
Category : Self-Help
ISBN 13 : 081443648X
Description :


Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:• Make a powerful and positive first impression• Listen effectively• Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindset• Achieve buy-in--the linchpin of all persuasion, negotiation, and sales• And moreWhether you’re dealing with an angry client, a potential customer, or even a friend or family member who isn’t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.


Author : Kerry Patterson
Joseph Grenny Et Al.
Publisher : Tata McGraw-Hill Education
Release : 2007
Page : 312
Category : Influence (Psychology)
ISBN 13 : 9780070222922
Description :


Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters. By drawing from the skills of hundreds of successful influencers and combining them with five decades of the best social science research, Influencer shares eight powerful principles for changing behaviors principles almost anyone can apply to change almost anything.


Author : dailyBooks
Publisher :
Release : 2018
Page :
Category :
ISBN 13 : 9788829509003
Description :


Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson Conversation Starters "Crucial Conversations: Tools for Talking When Stakes Are High" is a communication and self-help book written by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. In it, the authors explain different techniques on how to remain calm during a conversation and obtain the desired results. The book includes a six-minute technique to prepare for high-impact events and it teaches how to make it safe to discuss different topics, including controversial ones. It also explains the ways in which a person can sound persuasive instead of abrasive and how to keep listening when the other person loses control. "Crucial Conversations" sold over 3 million copies worldwide and was a New York Times bestseller. There is currently an updated second edition available, with new case studies and research, and a foreword by Stephen R. Covey, author of "The 7 Habits of Highly Effective People". A Brief Look Inside: EVERY GOOD BOOK CONTAINS A WORLD FAR DEEPER than the surface of its pages. The characters and their world come alive, and the characters and its world still live on. Conversation Starters is peppered with questions designed to bring us beneath the surface of the page and invite us into the world that lives on. These questions can be used to.. Create Hours of Conversation: • Foster a deeper understanding of the book • Promote an atmosphere of discussion for groups • Assist in the study of the book, either individually or corporately • Explore unseen realms of the book as never seen before


Author : Staffan Noteberg
Publisher : Pragmatic Bookshelf
Release : 2009-12-28
Page : 156
Category : Business & Economics
ISBN 13 : 1680504088
Description :


Printed in full color. Do you ever look at the clock and wonder where the day went? You spent all this time at work and didn't come close to getting everything done. Tomorrow try something new. Use the Pomodoro Technique to work in focused sprints throughout the day. In Pomodoro Technique Illustrated, Staffan N teberg shows you how to organize your work to accomplish more in less time. There's no need for expensive software or fancy planners. You can get started with nothing more than a piece of paper, a pencil, and a kitchen timer. You have so much you need to accomplish today. Your list is a mile long and you find yourself getting interrupted every other minute. You'd like to tell everyone to leave you alone, but most of the interruptions are coming from you! You think of a phone call you need to make or a web site you need to check and before you know it you're answering email, checking twitter, and finding a million other things to occupy your time. You need to focus---really focus. The Pomodoro Technique puts you back in charge of your day. You'll apply successful techniques from software engineering to identify what you should be doing today and to help you achieve your goals. Your mind won't wander when it is fully engaged in short bursts of focused activity. Learn to work less and accomplish more using nothing more than paper, pencil, and a simple kitchen timer. Set the timer and start on your next Pomodoro. When the bell rings take a break. This personal approach to timeboxing is at the core of the Pomodoro technique and this book is filled with advice on how get started and how to tailor it to your own needs.


Author : Jay Sullivan
Publisher : John Wiley & Sons
Release : 2016-10-19
Page : 288
Category : Business & Economics
ISBN 13 : 1119285291
Description :


Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication. Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want. Shift your focus from yourself to other people Build a reputation as a good listener Develop your written and oral communications for the greatest impact Inspire and influence others Communicate more effectively in any business or social situation Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.


Author : Douglas Stone
Bruce Patton
Publisher :
Release : 1999
Page : 250
Category : Interpersonal communication
ISBN 13 : 9780718143619
Description :



Author : Shortcut Edition
Publisher : Shortcut Edition
Release : 2021-05-29
Page : 35
Category : Business & Economics
ISBN 13 :
Description :


* Our summary is short, simple and pragmatic. It allows you to have the essential ideas of a big book in less than 30 minutes. *By reading this summary, you will learn to become an ace at dialogue by learning how to conduct sensitive and/or conflict-prone conversations. *You will also learn : why it is important to know how to dialogue effectively; how to come up with solutions in a win-win way; how to express yourself in a clear and unambiguous way without misunderstandings; how to refocus the conversation on the substance and not the form of the problem; how to overcome the conditioning to make you understand; how to make sure that the situation is resolved. *Daring to say what you feel without creating conflict and with a constructive message is not easy. Yet we face it on a daily basis, whether at work or at home. Unsaid words and outbursts are a source of frustration that can quickly ruin the relationship between the protagonists. Learning how to conduct an important discussion can resolve any conflict, but it can also allow us to move forward while preserving and even strengthening the ties that bind us to others. *Buy now the summary of this book for the modest price of a cup of coffee!


Author : Howard M. Guttman
Publisher : John Wiley & Sons
Release : 2008-12-03
Page : 256
Category : Business & Economics
ISBN 13 : 9780470428443
Description :


Understand and decode the inner workings of great business teams with the more than 30 in-depth examples in Great Business Teams: Cracking the Code for Standout Performance. Author Howard Guttman examines and dissects teams at top-management, business-unit, and functional levels and isolates five key factors that drive team performance to offer you insight into the ways these teams achieve success. Using this book, go directly to the marketplace to scrutinize teams in a variety of industries, evaluating the challenges they face and the methods they choose to manage these challenges.


Author : Sapiens Editorial
Publisher : Sapiens Editorial
Release : 2019-06-02
Page : 28
Category : Self-Help
ISBN 13 : 3966613662
Description :


DESCRIPTION OF THE ORIGINAL BOOKWe have all suffered this situation: We try to have a sensible conversation about something important when suddenly a bitter fight breaks out. How is it possible that two people who are usually reasonable and pleasant, end up in a screaming competition, even when both have identical goals? The book Crucial Conversations investigates the root that causes these types of problems.Kerry Patterson and her team of co-writers and leadership consultants describe several techniques for effective negotiation and conflict resolution, all in the context of important potential life-changing conversations. You will learn the techniques to transform critical situations into something positive. By focusing on searching for solutions, you can prevent critical dialogues from becoming a meaningless struggle. You'll also find tips on how to redirect a conversation on the right track when things have already begun to falter.The book also emphasizes on some issues often neglected in negotiations, such as creating safe environments for others to express their authentic feelings and desires. The authors will explain how to remain alert to new possibilities or unspoken alternatives, including examples drawn from business and personal relationships: how to have a productive conversation with a irritable teenage daughter, how to criticize constructively without hurting the feelings of others, how to request a promotion, how to provide important information in a meeting or how to solve marital problems.John F. Kennedy, former president of the United States, once said: "Never negotiate on the basis of fear. But never fear to negotiate. " These wise words had not been as true as they are today in the current world of business. Many people recoil from the crucial conversations in which they must negotiate to get ahead. However, in business you do not get what you deserve, but what in fact is, negotiated.ABOUT KERRY PATTERSON, JOSEPH GRENNY, RON MCMILLAN, AL SWITZLER: AUTHORS OF THE ORIGINAL BOOKKerry Patterson, cultural change project consultant, developed videos for training programs. Joseph Grenny is an executive coach. Ron McMillan, co-founder of the Leadership Center, is a leadership consultant. Al Switzler is a professor at the University of Michigan. The authors founded VitalSmarts in 1990, a consulting company that focuses on organizational performance and corporate training.They also wrote The Balancing Act: Mastering the Competing Demands of Leadership. As a follow-up to Crucial Conversations, they wrote Crucial Confrontations and Crucial Accountability, which aims to provide additional tools to resolve outstanding expectations and misbehavior.


Author : InstaRead Summaries Staff
Instaread Summaries
Publisher : Idreambooks
Release : 2016-03-29
Page :
Category :
ISBN 13 : 9781945048852
Description :


Inside this Instaread of Crucial Conversations:* Overview of the book* Important People* Key Takeaways* Analysis of Key Takeaways