Hidden Loyalty Download Ebook PDF Epub Online

Author : Diane Benefiel
Publisher : Boroughs Publishing Group
Release : 2021-02-25
Page : 206
Category :
ISBN 13 : 9781953810335
Description :


CAN'T FIGHT THIS FEELING ANYMOREChief Deputy US Marshal Seth Jameson has mastered the art of hiding his emotions. Some might call the skill a survival technique. He calls it smart. He doesn't need anything that could trip him up and jeopardize the most important operation of his career.Seth has managed to keep his attraction to Deputy Marshal Bella Nikolaev well hidden, but posing as an engaged couple while undercover blows his control to shreds.Bella doesn't trust anyone since she's learned the people closest to you let you down. Case in point? She's in love with her boss, the oh-so-hot Seth Jameson, and the one time she allows herself to believe in him, he proves that showing vulnerability is a big mistake. The problem is, the consequences of that one time can't be ignored.On a mission to find the kidnapped son of a federal judge, which would bring the fugitive Richard Jameson to justice, Bella and Seth are once again thrown together and are losing the battle of their hearts. In a situation where one wrong move can mean death, they have to depend on each other to survive in more ways than one.


Author : Frederick F. Reichheld
Thomas Teal
Publisher : Harvard Business Review Press
Release : 2001
Page : 323
Category : Business & Economics
ISBN 13 : 9781578516872
Description :


Loyalty is by no means dead. In fact the principles of loyalty . . . are alive and well at the heart of every company with an enduring record of high productivity, solid profits, and steady expansion. From The Loyalty Effect The business world seems to have given up on loyalty: many major corporations now lose-and have to replace-half their customers in five years, half their employees in four, and half their investors in less than one. Fred Reichheld's national bestseller The Loyalty Effect shows why companies that ignore these skyrocketing defections face a dismal future of low growth, weak profits, and shortened life expectancy. Reichheld demonstrates the power of loyalty-based management as a highly profitable alternative to the economics of perpetual churn. He makes a powerful economic case for loyalty-and takes you through the numbers to prove it. His startling conclusion: Even a small improvement in customer retention can double profits in your company. The Loyalty Effect will change the way you think about loyalty, profits, and the nature of business. Fred Reichheld is a Director Emeritus of Bain & Company and a Bain Fellow. He is also the author of Loyalty Rules!.


Author : Frederick F. Reichheld
Frederick F.. Reichheld
Publisher : Harvard Business Review Press
Release : 1996
Page : 323
Category : Business & Economics
ISBN 13 : 9780875844480
Description :


Argues that consumer and employee loyalty are key to success, and discusses how to obtain and preserve loyalty


Author : John Whittington
Publisher : Kogan Page Publishers
Release : 2012-06-03
Page : 248
Category : Business & Economics
ISBN 13 : 0749465387
Description :


Systemic Coaching and Constellations offers a refreshingly uncomplicated path into a potentially complex subject, demonstrating how this approach can provide access to systems and deliver enduring benefits for coaching clients. The book offers a comprehensive introduction to the principles that sustain systems, real world descriptions of what systemic coaching is and how it can be useful as well as a step-by-step guide to integrating the principles and practices into coaching.Highly practical, it includes a wide range of exercises for application with individuals and teams. It also includes case studies from the author's own work, a joint ICF/EMCC constellation workshop and examples from coaches around the world, including Australia, Mexico, Spain and the Netherlands. Whether used in an initial selection meeting or to underpin all your coaching conversations and interventions, Systemic Coaching and Constellations offers an accessible, practical starting point to transform your coaching practice. With a Foreword from David Clutterbuck


Author : Forte Consultancy Group
Publisher : Forte Consultancy
Release :
Page :
Category :
ISBN 13 :
Description :


From supermarkets to electronics stores, gas stations to coffee shops, loyalty programs are abound in the retail sector, and flourishing more than ever. But it’s the rare retailer that has truly tapped into the value lying within the program’s customer-related data…


Author : Ivan Boszormenyi-Nagy
Publisher : Routledge
Release : 2014-07-22
Page : 407
Category : Psychology
ISBN 13 : 1317839366
Description :


First published in 1984. Routledge is an imprint of Taylor & Francis, an informa company.


Author : John Payne
Publisher : Findhorn Press
Release : 2012-06-01
Page : 192
Category : Body, Mind & Spirit
ISBN 13 : 1844099539
Description :


The difficult task of making peace with an often tumultuous world is made simple with this unique spiritual guide to the human soul. Through deeper understanding of the soul and its purpose, inherited beliefs can be understood and overcome. A number of practical exercises are provided to help cleanse the mind of these inhibiting loyalties. The novel process of connecting with the souls of ancestors is also explained in-depth and is shown to produce a remarkable healing power. Ultimately, a carefully transformed set of values will lead to an improved attitude towards life as a whole.


Author : Harvey McKinnon
Publisher : Bonus Books, Inc.
Release : 1999
Page : 208
Category : Business & Economics
ISBN 13 : 9781566251228
Description :


Fun and new innovative Bible bindings for kids ages 8 and up. New! Innovative! Fun! Perfect for kids on the go, the Sili-Flex Bible, NIV contains the full text of the bestselling New International Version with a cool new squishy binding and portable compact size. Ideal for home, school, or church use, the Sili-Flex Bible, NIV is small enough to fit into almost any backpack or bag. Features include: Fun, new "squishy" binding with two removable enclosure tabs that can be applied to other areas of the cover for added fun Complete text of the New International Version (NIV) translation of the Bible Words of Christ in red Ribbon marker


Author : Charles Smith (rector of Newton, Suffolk.)
Publisher :
Release : 1850
Page :
Category :
ISBN 13 :
Description :



Author : Charles SMITH (Rector of Newton.)
Publisher :
Release : 1850
Page :
Category :
ISBN 13 :
Description :



Author : Albert O. Hirschman
Publisher : Harvard University Press
Release : 1972-02-01
Page : 176
Category : Business & Economics
ISBN 13 : 067425449X
Description :


An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”


Author : Harvard Business Review Staff
Publisher :
Release : 1996
Page : 336
Category :
ISBN 13 : 9780071036665
Description :


The Loyalty Effect will demonstrate the power of loyalty-based management as a welcome & highly profitable alternative to the economics of perpetual churn. It will debunk the pervasive myth about the death of loyalty & provide managers with an effective approach to sustained value creation. It will change the way companies think about loyalty, profits, & the nature of business. In The Loyalty Effects, Reichheld reveals the secrets of successful companies that base their business strategies on loyal relationships. He analyzes traditional accounting-that drive long-term business success. His startling conclusions show how even a small improvement in customer retention can sometimes double profits.


Author : Craig Scott
Publisher : Stanford University Press
Release : 2013-03-27
Page : 272
Category : Business & Economics
ISBN 13 : 0804785635
Description :


Many of today's organizations "live in public"; they devote extensive resources to branding, catching the public eye, and capitalizing on the age of transparency. But, at the same time, a growing number of companies and other collectives are flying under the radar, concealing their identities and activities. This book offers a framework for thinking about how organizations and their members communicate identity to relevant audiences. Considering the degree to which organizations reveal themselves, the extent to which members express their identification with the organization, and whether the audience is public or local, author Craig R. Scott describes collectives as residing in "regions" that range from transparent to shaded, from shadowed to dark. Taking a closer look at groups like EarthFirst!, the Church of Scientology, Alcoholics Anonymous, the KKK, Skull and Bones, U.S. special mission units, men's bathhouses, and various terrorist organizations, this book draws attention to shaded, shadowed, and dark collectives as important organizations in the contemporary landscape.


Author : IslamKotob
Publisher : IslamKotob
Release :
Page :
Category :
ISBN 13 :
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This book provided by Islamkotob.com as public domain book to share Islamic knowledge.If you have benefited from the book please donate to the publisher using Bitcoin 1KabbwfAuLBCRYD8xGQkEvUkXCbpzBgvdR If you have any comments on published book contact info [at] islamkotob.com


Author : Matthew Newkirk
Publisher : Wipf and Stock Publishers
Release : 2015-04-20
Page : 262
Category : Religion
ISBN 13 : 1498201180
Description :


Does the Bible allow us to deceive? Is it ever right to lie? These are perennial questions that have been discussed and debated by theologians for centuries with little consensus. Entering this conversation, Just Deceivers provides a fresh analysis of this important topic through a comprehensive examination of the motif of deception in the books of Samuel. While many studies have explored deception in other Old Testament texts--especially the patriarchal narratives of Genesis--and a few articles have initiated examination of this motif in Samuel, Just Deceivers builds upon this groundwork and offers an exhaustive treatment of this theme in this important portion of the Hebrew Bible. Newkirk takes the reader through the books of Samuel, investigating every occurrence of deception in the narrative, exploring how the author depicts these various acts of deception, and then synthesizing the results to offer an exegetically based theology of deception. In so doing, this study both challenges commonly held views concerning the Bible's stance on falsehood and illustrates the importance of attending to the sophisticated literary character of biblical narrative.


Author : Sean Cullen
Publisher : Penguin Canada
Release : 2008-05-06
Page : 288
Category : Young Adult Fiction
ISBN 13 : 0143181068
Description :


When we last saw Hamish X, he had been captured once more by the evil Grey Agents of the ODA(Orphan Disposal Agency), and the Wind City Orphanage had been destroyed. But with Mimi’s strength and Parveen’s ingenuity, Hamish X and all their Wind City friends are rescued. Now, new and surprising adventures are in store for everyone, when they make their escape to ... Switzerland! Deep within the Alps, the world’s lost children have found safe haven in a hidden world. It is here, in the Hollow Mountain, where the mysteries of Hamish X, his boots, and his past will begin to unfold—if the Grey Agents don’t get to him first!


Author : Matthew Dixon
Nick Toman
Publisher : Penguin
Release : 2013-09-12
Page : 256
Category : Business & Economics
ISBN 13 : 0698137582
Description :


Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wrong? In their acclaimed bestseller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they’ve turned their research and analysis to a new vital business subject—customer loyalty—with a new book that turns the conventional wisdom on its head. The idea that companies must delight customers by exceeding service expectations is so entrenched that managers rarely even question it. They devote untold time, energy, and resources to trying to dazzle people and inspire their undying loyalty. Yet CEB’s careful research over five years and tens of thousands of respondents proves that the “dazzle factor” is wildly overrated—it simply doesn’t predict repeat sales, share of wallet, or positive wordof-mouth. The reality: Loyalty is driven by how well a company delivers on its basic promises and solves day-to-day problems, not on how spectacular its service experience might be. Most customers don’t want to be “wowed”; they want an effortless experience. And they are far more likely to punish you for bad service than to reward you for good service. If you put on your customer hat rather than your manager or marketer hat, this makes a lot of sense. What do you really want from your cable company, a free month of HBO when it screws up or a fast, painless restoration of your connection? What about your bank—do you want free cookies and a cheerful smile, even a personal relationship with your teller? Or just a quick in-and-out transaction and an easy way to get a refund when it accidentally overcharges on fees? The Effortless Experience takes readers on a fascinating journey deep inside the customer experience to reveal what really makes customers loyal—and disloyal. The authors lay out the four key pillars of a low-effort customer experience, along the way delivering robust data, shocking insights and profiles of companies that are already using the principles revealed by CEB’s research, with great results. And they include many tools and templates you can start applying right away to improve service, reduce costs, decrease customer churn, and ultimately generate the elusive loyalty that the “dazzle factor” fails to deliver. The rewards are there for the taking, and the pathway to achieving them is now clearly marked.


Author : Kong WuHeng
Publisher : Funstory
Release : 2019-11-17
Page :
Category : Fiction
ISBN 13 : 1647592208
Description :


Xiao Fan, once a peak king, had to pretend to be a fool for five years in order to protect himself after an accident. In these five years, he has been searching for a new cultivation method. When he found it, he would no longer pretend to be a fool Instead, they re-entered the eyes of everyone and began to return to the peak. ☆About the Author☆ Kong Wuhen, excellent online novelist. His novels are mainly fantasy, and the heroes are brave and enthusiastic. These characteristics are also widely accepted and loved by everyone.


Author : Ivan Boszormenyi-Nagy
Publisher : Routledge
Release : 2014-05-12
Page : 360
Category : Psychology
ISBN 13 : 1317772792
Description :


First published in 1987. Routledge is an imprint of Taylor & Francis, an informa company.


Author : Barbara Kent
Publisher :
Release : 1908
Page : 96
Category :
ISBN 13 :
Description :