How To Talk To Absolutely Anyone Download Ebook PDF Epub Online

Author : Mark Rhodes
Publisher : John Wiley & Sons
Release : 2017-11-20
Page : 240
Category : Business & Economics
ISBN 13 : 0857087452
Description :


Talk to anyone, anytime, about anything — with confidence. How to Talk to Absolutely Anyone is your personal handbook for stepping up your communication game. Part confidence coach and part social manual, this book reveals the reasons behind your reserve and offers real, practical ways to break through the barriers and make a connection. Whether you fear judgement and rejection or just don't know what to say, these simple exercises will equip you with a gold mine of social tools to get you through any situation. This new second edition has been updated to include the complete 30-day Zero to Hero Personal Confidence Course, to help you build your skills and increase your chances of getting what you want out of any conversation. Working step-by-step, you'll learn how to approach strangers, strike up a conversation and exit gracefully; by first changing your outlook, you develop the ability to navigate even tricky situations with confidence and ease. Conversation skills affect more than your social life — they can impact your career as well. In removing your social hesitance, you open up a whole new world of effective communication with customers and colleagues, and begin building the relationships that get you closer to your goals. This book provides real-world techniques to help you get better and better every day, enabling you to: Overcome your fear of rejection. Strike up a conversation with anyone, anywhere. Open up to make real connections and build strong rapport. Carry your confidence into networking, sales and more. Leave the days of awkwardness behind you. Stop running away from uncomfortable interactions and start getting comfortable instead. Whether you need to close the deal, build contacts or just make small talk at a party, How to Talk to Absolutely Anyone helps you build the confidence and skills you need to talk your way to success.


Author : Mark Rhodes
Publisher : John Wiley & Sons
Release : 2013-05-29
Page : 200
Category : Business & Economics
ISBN 13 : 0857084070
Description :


Be a people magnet! Improving your people skills and becoming a people-person is a surefire route to success, happiness, and confidence. Weíve all looked enviously across the room at that person who seems to effortlessly interact with everyone – humorous, confident and well liked. That person is confident with people they donít know, they have no fear of rejection, they can handle difficult situations with apparent ease. Well now you can too. How to Talk to Absolutely Anyone will show you exactly how to develop better communication for better results. With Mark Rhodes sound advice you will be able to build rapport with absolutely anyone. Learn how to: • Overcome fear of rejection • Be confident with people you donít know • Deal with difficult situations • Get better outcomes from disputes • Communicate better to win you more business and more sales • Be more effective at networking at both business and social events


Author : Mark Rhodes
Publisher : Capstone
Release : 2018-12-03
Page : 224
Category : Business & Economics
ISBN 13 : 0857087738
Description :


Master the art of public speaking with a mind- and content-based approach to success How to Present to Absolutely Anyone is the ultimate guide to successful public speaking. Presentations, talks, and speeches are unavoidable in school, work, and even social occasions (have you ever had to deliver a wedding toast?)—but fear of public speaking is statistically more common than fear of death. Author Mark Rhodes once pretended he had crashed his car to avoid doing a presentation! Permanent avoidance will eventually hold you back, but mastering the art of the successful presentation can take you to new heights! This book shows you how Mark eventually learned to love public speaking: by setting himself up for a self-sustaining cycle of presentation success. It takes more than stage presence to make a great presentation—you need great content. Without it, you won’t get the result you’re after, and you will dread the next talk. But if your presentation stands on its own two feet and you manage to banish the stage fright, you get a taste of success that ignites your passion and gets you excited to present every time! Packed with practical advice for both mental anguish and content creation, this book approaches public speaking holistically to arm you with real skills for success: Build confidence, reduce fear, and develop the right mindset for public speaking Engage your audience from the start, and reduce first-minute jitters Develop great content that you look forward to presenting each time Go beyond simple body language to reach your audience in a more authentic, organic way Don’t mumble your way through a PowerPoint or try to put flash over substance. Craft an engaging, informative presentation that people want to see and that you want to present! This book covers performance anxiety, speaking skills, ideas/content, practice, preparation, and audience interaction. How to Present to Absolutely Anyone guides you from fear, to excitement, to success!


Author : Mark Goulston
Publisher : AMACOM
Release : 2015-03-04
Page : 256
Category : Self-Help
ISBN 13 : 081443648X
Description :


Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:• Make a powerful and positive first impression• Listen effectively• Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindset• Achieve buy-in--the linchpin of all persuasion, negotiation, and sales• And moreWhether you’re dealing with an angry client, a potential customer, or even a friend or family member who isn’t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.


Author : Leil Lowndes
Publisher : McGraw Hill Professional
Release : 2003-09-22
Page : 368
Category : Business & Economics
ISBN 13 : 9780071433341
Description :


"You'll not only break the ice, you'll melt it away with your new skills." -- Larry King "The lost art of verbal communication may be revitalized by Leil Lowndes." -- Harvey McKay, author of “How to Swim with the Sharks Without Being Eaten Alive” What is that magic quality makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?" What it boils down to is a more skillful way of dealing with people. The author has spent her career teaching people how to communicate for success. In her book How to Talk to Anyone (Contemporary Books, October 2003) Lowndes offers 92 easy and effective sure-fire success techniques-- she takes the reader from first meeting all the way up to sophisticated techniques used by the big winners in life. In this information-packed book you’ll find: 9 ways to make a dynamite first impression 14 ways to master small talk, "big talk," and body language 14 ways to walk and talk like a VIP or celebrity 6 ways to sound like an insider in any crowd 7 ways to establish deep subliminal rapport with anyone 9 ways to feed someone's ego (and know when NOT to!) 11 ways to make your phone a powerful communications tool 15 ways to work a party like a politician works a room 7 ways to talk with tigers and not get eaten alive In her trademark entertaining and straight-shooting style, Leil gives the techniques catchy names so you'll remember them when you really need them, including: "Rubberneck the Room," "Be a Copyclass," "Come Hither Hands," “Bare Their Hot Button,” “The Great Scorecard in the Sky," and "Play the Tombstone Game,” for big success in your social life, romance, and business. How to Talk to Anyone, which is an update of her popular book, Talking the Winner's Way (see the 5-star reviews of the latter) is based on solid research about techniques that work! By the way, don't confuse How to Talk to Anyone with one of Leil's previous books, How to Talk to Anybody About Anything. This one is completely different!


Author : Mark Goulston
Publisher : AMACOM
Release : 2018-07-10
Page : 272
Category : Business & Economics
ISBN 13 : 0814439594
Description :


“[Goulston’s]ideas are a bit counter-intuitive but they really do shift the dynamic and help people diffuse and disarm the irrational person leading to more positive outcomes.” -- Online MBA Because some people are beyond difficult... Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do • How instinctive responses can exacerbate the situation—and what to do instead • When to confront a problem and when to walk away • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll • And much more You can’t reason with unreasonable people—but you can reach them. This powerful and practical book shows you how.


Author : Andy Tharby
Publisher : Crown House Publishing Ltd
Release : 2018-11-13
Page : 184
Category : Education
ISBN 13 : 1785833901
Description :


In How to Explain Absolutely Anything to Absolutely Anyone: The art and science of teacher explanation, Andy Tharby talks teachers through a set of remarkably simple techniques that will help revolutionise the precision and clarity of their message.Explanation is an art form, albeit a slightly mysterious one. We know a great explanation when we see or hear one, yet nevertheless we struggle to pin down the intricacies of the craft Just how exactly is it done?In How to Explain Absolutely Anything to Absolutely Anyone, Andy Tharby eloquently explores the art and science of this undervalued skill and illustrates how improving the quality of explanation can improve the quality of learning. Delving into the wonder of metaphor, the brilliance of repetition and the timeless benefits of storytelling, Andy sets out an evidence-informed approach that will enable teachers to explain tricky concepts so well that their students will not only understand them perfectly, but remember them forever too.By bringing together evidence and ideas from a wide range of sourcs including cognitive science, educational research and the study of linguistics the book examines how the most effective writers and speakers manage to transform even the most messy, complicated idea into a thing of wondrous, crystalline clarity. Then, by provoking greater thought and contemplation around language choices in the classroom, Andy spells out how the practical tools and techniques discussed can be put into practice.Andy also puts the important role of learner autonomy in context, recognising that there is a time for teachers to talk and a time for pupils to lead their own learning and contends that, in most cases, teachers should first lay out the premise before opening the space for interrogation. Ultimately, How to Explain Absolutely Anything to Absolutely Anyone argues that good teaching is not about talking more or less, but about talking better.Brimming with sensible advice applicable to a range of settings and subjects, this book is suitable for teachers and educators of learners aged 7 to 16


Author : Celeste Headlee
Publisher : HarperCollins
Release : 2017-09-19
Page : 272
Category : Self-Help
ISBN 13 : 0062669028
Description :


“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.


Author : Lori Gottlieb
Publisher : Houghton Mifflin Harcourt
Release : 2019-04-02
Page : 464
Category : Biography & Autobiography
ISBN 13 : 1328663043
Description :


INSTANT NEW YORK TIMES BESTSELLER! Now being developed as a television series with Eva Longoria and ABC! “Rarely have I read a book that challenged me to see myself in an entirely new light, and was at the same time laugh-out-loud funny and utterly absorbing.”—Katie Couric “This is a daring, delightful, and transformative book.”—Arianna Huffington, Founder, Huffington Post and Founder & CEO, Thrive Global “Wise, warm, smart, and funny. You must read this book.”—Susan Cain, New York Times best-selling author of Quiet From a New York Times best-selling author, psychotherapist, and national advice columnist, a hilarious, thought-provoking, and surprising new book that takes us behind the scenes of a therapist’s world—where her patients are looking for answers (and so is she). One day, Lori Gottlieb is a therapist who helps patients in her Los Angeles practice. The next, a crisis causes her world to come crashing down. Enter Wendell, the quirky but seasoned therapist in whose of­fice she suddenly lands. With his balding head, cardigan, and khakis, he seems to have come straight from Therapist Central Casting. Yet he will turn out to be anything but. As Gottlieb explores the inner chambers of her patients’ lives — a self-absorbed Hollywood producer, a young newlywed diagnosed with a terminal illness, a senior citizen threatening to end her life on her birthday if nothing gets better, and a twenty-something who can’t stop hooking up with the wrong guys — she finds that the questions they are struggling with are the very ones she is now bringing to Wendell. With startling wisdom and humor, Gottlieb invites us into her world as both clinician and patient, examining the truths and fictions we tell ourselves and others as we teeter on the tightrope between love and desire, meaning and mortality, guilt and redemption, terror and courage, hope and change. Maybe You Should Talk to Someone is rev­olutionary in its candor, offering a deeply per­sonal yet universal tour of our hearts and minds and providing the rarest of gifts: a boldly reveal­ing portrait of what it means to be human, and a disarmingly funny and illuminating account of our own mysterious lives and our power to transform them.


Author : Leil Lowndes
Publisher : McGraw Hill Professional
Release : 2018-10-12
Page : 368
Category : Business & Economics
ISBN 13 : 1260108449
Description :


From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the job You face tough communication challenges every day at work, both in person and online—a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5 Cs: CONFIDENCE 10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want—and reinforce this image throughout your entire working relationship CARING 14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care” CLARITY 12 techniques to get your ideas across clearly—and ensure you understand everybody you work with CREDIBILITY14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)21 tactics to confront the number one workplace nightmare and come out shining Plus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work!


Author : Jennifer Alison, Dr.
Publisher : Createspace Independent Publishing Platform
Release : 2016-09-02
Page : 92
Category : Communication
ISBN 13 : 9781537433950
Description :


Feeling incapable of chatting to people is a horrific curse and one which can effect every part of your life. Don't let it ruin your life. Overcoming shyness, social anxiety and low self-confidence fast. Get on with your life! Dr. Jennifer Alisons' "How To Talk To Anyone" is a much praised international bestseller, thanks to its practical and easy to implement advice. You do not need to become a Doctor and learn endless and often useless medical jargon to become a great conversationalist or know to deal with difficult situations in your life. You just need good solid advice you can implement into your daily life immediately with ease.


Author : Malcolm Gladwell
Publisher : Little, Brown
Release : 2019-09-10
Page : 400
Category : Social Science
ISBN 13 : 0316535621
Description :


A Best Book of the Year: The Financial Times, Bloomberg, Chicago Tribune, and Detroit Free Pres Malcolm Gladwell, host of the podcast Revisionist History and author of the #1 New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers -- and why they often go wrong. How did Fidel Castro fool the CIA for a generation? Why did Neville Chamberlain think he could trust Adolf Hitler? Why are campus sexual assaults on the rise? Do television sitcoms teach us something about the way we relate to each other that isn't true? While tackling these questions, Malcolm Gladwell was not solely writing a book for the page. He was also producing for the ear. In the audiobook version of Talking to Strangers, you'll hear the voices of people he interviewed--scientists, criminologists, military psychologists. Court transcripts are brought to life with re-enactments. You actually hear the contentious arrest of Sandra Bland by the side of the road in Texas. As Gladwell revisits the deceptions of Bernie Madoff, the trial of Amanda Knox, and the suicide of Sylvia Plath, you hear directly from many of the players in these real-life tragedies. There's even a theme song - Janelle Monae's "Hell You Talmbout." Something is very wrong, Gladwell argues, with the tools and strategies we use to make sense of people we don't know. And because we don't know how to talk to strangers, we are inviting conflict and misunderstanding in ways that have a profound effect on our lives and our world.


Author : Mark Rhodes
Publisher : John Wiley & Sons
Release : 2012-03-21
Page : 224
Category : Business & Economics
ISBN 13 : 0857083317
Description :


You can achieve anything when you know how to put your mind to it We all know that a positive mental attitude can work wonders... but there's so much more to it than that. With the right coaching you can move from positive attitude to determined success magnet! Mark Rhodes trains people every day on just how to achieve that level of concentrated resolve. In this book he'll show you how to build the mindset you need to achieve your goals and dreams and start to notice more opportunities and have the confidence to act on them. Whilst NLP based, no prior knowledge of NLP is needed! Mark keeps the science in the background. And don't worry, he doesn't ask us to trust the powers of the Universe and have 'faith' that it will work. Mark's steps are practical and actionable, using real examples. Think Your Way to Success will supercharge your performance, helping you to: • Map out exactly what you want to achieve • Find the confidence to act on opportunities • Use visualization to get results • Conquer your fears and phobias • Beat the “I can’t” virus and shake off limiting beliefs Praise for the book: "I know that there are hundreds of people who are more focused and more successful today because of the help Mark has given them." Bev James, CEO of The Coaching Academy “The perfect antidote to negativity and a powerful reminder that attitude changes everything.” Guy Rigby, Director - Head of Entrepreneurs, Smith & Williamson Limited, author of From Vision to Exit “This book shows the really important things about mind power so that you will be able to emulate Mark’s success. Keep it with you and read it over and over again!” Ron G Holland, author of Talk & Grow Rich “Mark Rhodes has given NLP a new look... I recommend it to NLPers everywhere...” Dr Richard Bandler, Co founder of the field of NLP, Author of The Secrets of Being Happy


Author : Boris Groysberg
Michael Slind
Publisher : Harvard Business Press
Release : 2012-05-29
Page : 320
Category : Business & Economics
ISBN 13 : 1422183998
Description :


Conversation-powered leadership How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strategic alignment, the high level of employee engagement—that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation. In Talk, Inc., Boris Groysberg and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered leadership—from the time-tested practice of talking straight (and listening well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies from around the world, Talk, Inc., offers provocative insights and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional—in short, more conversational.


Author : Robin Dreeke
Publisher : Lightning Source Incorporated
Release : 2011
Page : 101
Category : Psychology
ISBN 13 : 9780578096650
Description :


"This pocket manual is a work book that will present how to build strong, unbreakable bonds, and how to build rapport with anyone" -- from the author.


Author : Debra Fine
Publisher : Hachette Books
Release : 2005-10-01
Page : 224
Category : Business & Economics
ISBN 13 : 1401383513
Description :


Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk--in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach do flip-flops? Do you sit nervously through job interviews waiting for the other person to speak? Are you a "Nervous Ned or Nellie" when it comes to networking? Then it's time you mastered The Fine Art of Small Talk. With practical advice and conversation "cheat sheets," The Fine Art of Small Talk will help you learn to feel more comfortable in any type of social situation, from lunch with the boss to an association event to a cocktail party where you don't know a soul.


Author : Bob Hughes
Helen Caton Hughes
Publisher : Business Expert Press
Release : 2019-04-15
Page : 200
Category : Business & Economics
ISBN 13 : 1949991202
Description :


No Cape Required sets out a vision for a new approach to leadership and emphasizes the need to develop both the individual and the organizational environment within which people are expected to lead and succeed. This book illumines the path toward taking charge of leadership development and influencing the organization to be well prepared for the abundant leadership revolution. Readers will learn how costly the dominant hero-leader paradigm is and why it’s vital, in today’s “VUCA World” of volatility, uncertainty, complexity, and ambiguity, to develop a new and more relevant approach to leadership and leadership development. This book offers managers insight into the behaviors and skills needed to deliver, along with the engaging styles available to build more successful teams and experience better relationships with colleagues. This book addresses equality through its message of abundant leadership; not emphasizing one group over another, but pointing out the need to unlock the talents and potential of everyone in the organization.


Author : Dale Carnegie
SBP Editors
Publisher : Samaira Book Publishers
Release : 2019-01-02
Page : 296
Category : Self-Help
ISBN 13 : 9387550184
Description :


Public Speaking is an important skill which anyone can acquire and develop. The book consists of basic principles of effective speaking, technique of effective speaking, and the three aspects of every speech and effective methods of delivering a talk. All this relates to business, social and personal satisfaction which depend heavily upon our ability to communicate clearly to others. A must read book for effective speaking.


Author : Reni Eddo-Lodge
Publisher : Bloomsbury Publishing
Release : 2020-11-12
Page : 272
Category : Political Science
ISBN 13 : 1526633922
Description :


'Every voice raised against racism chips away at its power. We can't afford to stay silent. This book is an attempt to speak' The book that sparked a national conversation. Exploring everything from eradicated black history to the inextricable link between class and race, Why I'm No Longer Talking to White People About Race is the essential handbook for anyone who wants to understand race relations in Britain today. THE NO.1 SUNDAY TIMES BESTSELLER WINNER OF THE BRITISH BOOK AWARDS NON-FICTION NARRATIVE BOOK OF THE YEAR 2018 FOYLES NON-FICTION BOOK OF THE YEAR BLACKWELL'S NON-FICTION BOOK OF THE YEAR WINNER OF THE JHALAK PRIZE LONGLISTED FOR THE BAILLIE GIFFORD PRIZE FOR NON-FICTION LONGLISTED FOR THE ORWELL PRIZE SHORTLISTED FOR A BOOKS ARE MY BAG READERS AWARD


Author : Ijeoma Oluo
Publisher : Hachette UK
Release : 2019-09-24
Page : 272
Category : Social Science
ISBN 13 : 1541619226
Description :


In this New York Times bestseller, Ijeoma Oluo offers a hard-hitting but user-friendly examination of race in America Widespread reporting on aspects of white supremacy -- from police brutality to the mass incarceration of Black Americans -- has put a media spotlight on racism in our society. Still, it is a difficult subject to talk about. How do you tell your roommate her jokes are racist? Why did your sister-in-law take umbrage when you asked to touch her hair -- and how do you make it right? How do you explain white privilege to your white, privileged friend? In So You Want to Talk About Race, Ijeoma Oluo guides readers of all races through subjects ranging from intersectionality and affirmative action to "model minorities" in an attempt to make the seemingly impossible possible: honest conversations about race and racism, and how they infect almost every aspect of American life. "Oluo gives us -- both white people and people of color -- that language to engage in clear, constructive, and confident dialogue with each other about how to deal with racial prejudices and biases." -- National Book Review "Generous and empathetic, yet usefully blunt . . . it's for anyone who wants to be smarter and more empathetic about matters of race and engage in more productive anti-racist action." -- Salon (Required Reading)