Humble Inquiry Download Ebook PDF Epub Online

Author : Edgar H. Schein
Publisher : Berrett-Koehler Publishers
Release : 2013-09-02
Page : 144
Category : Business & Economics
ISBN 13 : 160994982X
Description :


From one of the true giants in organizational development, career development and organizational psychology comes a simple and effective technique for building more positive relationships-particularly between people of different status-that will lead to more honest and open interactions and stronger organizations.


Author : Edgar H. Schein
Publisher : Berrett-Koehler Publishers
Release : 2013-09-02
Page : 144
Category : Business & Economics
ISBN 13 : 1609949838
Description :


Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.


Author :
Publisher :
Release : 2019
Page :
Category :
ISBN 13 :
Description :


American culture prioritizes action, practicality, and competition over courteousness and respect. But there's a different way. In his popular book, retired MIT professor Edgar H. Schein encourages openness and curiosity about others in the form of humble inquiry. Humble inquiry is "asking questions to which you do not already know the answer" and "building a relationship based on curiosity and interest in the other person." This audio-only summary from getAbstract reviews this slim but powerful book, ideal for executives, managers, leaders, and anyone else who wants to know how to ask a polite question-and really wants to know the answer. This audiobook summary was created by getAbstract, the world's largest provider of 476536564 book summaries. We are pleased to offer this training in our library.


Author : Edgar H Schein
Peter A Schein
Publisher :
Release : 2021-02-23
Page : 168
Category :
ISBN 13 : 9781523092628
Description :


Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.


Author : Edgar H. Schein
Publisher : Berrett-Koehler Publishers
Release : 2016-04-04
Page : 240
Category : Business & Economics
ISBN 13 : 1626567220
Description :


Consulting in Complex and Changing Times Organizations face challenges today that are too messy and complicated for consultants to simply play doctor: run a few tests, offer a neat diagnosis of the “problem,” and recommend a solution. Edgar Schein argues that consultants have to jettison the old idea of professional distance and work with their clients in a more personal way, emphasizing authentic openness, curiosity, and humility. Schein draws deeply on his own decades of experience, offering over two dozen case studies that illuminate each stage of this humble consulting process. Just as he did with Process Consultation nearly fifty years ago, Schein has once again revolutionized the field, enabling consultants to be more genuinely helpful and vastly more effective.


Author : Edgar H. Schein
Peter A. Schein
Publisher : Berrett-Koehler Publishers
Release : 2021-02-23
Page : 192
Category : Business & Economics
ISBN 13 : 1523092645
Description :


This worldwide bestseller offers simple guidance for building the kind of open and trusting relatonships vital for tackling global systemic challenges and developing adaptive, innovative organizations—over 200,000 copies sold and translated into seventeen languages! We live, say Edgar and Peter Schein, in a culture of “tell.” All too often we tell others what we think they need to know or should do. But whether we are leading or following, what matters most is we get to the truth. We have to develop a commitment to sharing vital facts and identifying faulty assumptions—it can mean the difference between success and failure. This is why we need Humble Inquiry more than ever. The Scheins define Humble Inquiry as “the gentle art of drawing someone out, of asking questions to which you do not know the answer, of building relationships based on curiosity and interest in the other person.” It was inspired by Edgar's twenty years of work in high-hazard industries and the health-care system, where honest communication can literally mean the difference between life and death. In this new edition the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the barriers that keep us telling when we should be asking. This edition offers a deepening and broadening of this concept, seeing it as not just a way of posing questions but an entire attitude that includes better listening, better responding to what others are trying to tell us, and better revealing of ourselves. Packed with case examples and a full chapter of exercises and simulations, this is a major contribution to how we see human conversational dynamics and relationships, presented in a compact, personal, and eminently practical way.


Author : Edgar H. Schein
Peter A. Schein
Publisher : Berrett-Koehler Publishers
Release : 2018-08-14
Page : 192
Category : Business & Economics
ISBN 13 : 1523095407
Description :


The more traditional forms of leadership that are based on static hierarchies and professional distance between leaders and followers are growing increasingly outdated and ineffective. As organizations face more complex interdependent tasks, leadership must become more personal in order to insure open trusting communication that will make more collaborative problem solving and innovation possible. Without open and trusting communications throughout organizations, they will continue to face the productivity and quality problems that result from reward systems that emphasize individual competition and “climbing the corporate ladder”. Authors Edgar Schein and Peter Schein recognize this reality and call for a reimagined form of leadership that coincides with emerging trends of relationship building, complex group work, diverse workforces, and cultures in which everyone feels psychologically safe. Humble Leadership calls for “here and now” humility based on a deeper understanding of the constantly evolving complexities of interpersonal, group and intergroup relationships that require shifting our focus towards the process of group dynamics and collaboration. Humble Leadership at all levels and in all working groups will be the key to achieving the creativity, adaptiveness, and agility that organizations will need to survive and grow.


Author : Edgar Schein
Publisher : Berrett-Koehler Publishers
Release : 2009-02-01
Page : 167
Category : Business & Economics
ISBN 13 : 1605098809
Description :


By the bestselling author of Career Anchors (over 431,000 copies sold) and Organizational Culture and Leadership (over 153,000 sold) • A penetrating analysis of the psychological and social dynamics of helping relationships • Named one of the best leadership books of 2009 by strategy+business magazine Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused—and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier? Many different words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring, supporting, teaching, and many more. In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful. The moment of asking for and offering help is a delicate and complex one, fraught with inequities and ambiguities. Schein helps us navigate that moment so we avoid potential pitfalls, mitigate power imbalances, and establish a solid foundation of trust. He identifies three roles a helper can play, explaining which one is nearly always the best starting point if we are to provide truly effective help. So that readers can determine exactly what kind of help is needed, he describes an inquiry process that puts the helper and the client on an equal footing, encouraging the client to open up and engage and giving the helper much better information to work with. And he shows how these techniques can be applied to teamwork and to organizational leadership. Illustrated with examples from many types of relationships—husbands and wives, doctors and patients, consultants and clients—Helping is a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships.


Author : Edgar Schein
Paul Kampas
Publisher : Berrett-Koehler Publishers
Release : 2004-08-09
Page : 317
Category : Business & Economics
ISBN 13 : 1605093025
Description :


Edgar Schein is one of the founders of the organization development field, a widely respected scholar and a bestselling author • Shows how the unique culture of DEC was responsible both for its early rise and for its ultimate downfall-a real-life classical tragedy • Schein was a high-level consultant to DEC throughout its history, with unparalleled access to the company's story as it unfolded over the course of four decades DEC Is Dead, Long Live DEC tells the 40-year story of the creation, demise, and enduring legacy of one of the pioneering companies of the computer age. Digital Equipment Corporation created the minicomputer, networking, the concept of distributed computing, speech recognition, and other major innovations. It was the number two computer maker behind IBM. Yet it ultimately failed as a business and was sold to Compaq Corporation. What happened? Edgar Schein consulted to DEC throughout its history and so had unparalleled access to all the major players, and an inside view of all the major events. He shows how the unique organizational culture established by DEC's founder, Ken Olsen, gave the company important competitive advantages in its early years, but later became a hindrance and ultimately led to the company's downfall. Schein, Kampas, DeLisi, and Sonduck explain in detail how a particular culture can become so embedded that an organization is unable to adapt to changing circumstances even though it sees the need very clearly. The essential elements of DEC's culture are still visible in many other organizations today, and most former employees are so positive about their days at DEC that they attempt to reproduce its culture in their current work situations. In the era of post-dot.com meltdown, raging debate about companies "built to last" vs. "built to sell," and more entrepreneurial startups than ever, the rise and fall of DEC is the ultimate case study.


Author : Jonathan Edwards
Publisher :
Release : 1790
Page : 221
Category : Church membership
ISBN 13 :
Description :



Author : Warren Berger
Publisher : Bloomsbury Publishing USA
Release : 2014-03-04
Page : 272
Category : Business & Economics
ISBN 13 : 1620401460
Description :


To get the best answer-in business, in life-you have to ask the best possible question. Innovation expert Warren Berger shows that ability is both an art and a science. It may be the most underappreciated tool at our disposal, one we learn to use well in infancy-and then abandon as we grow older. Critical to learning, innovation, success, even to happiness-yet often discouraged in our schools and workplaces-it can unlock new business opportunities and reinvent industries, spark creative insights at many levels, and provide a transformative new outlook on life. It is the ability to question-and to do so deeply, imaginatively, and “beautifully.” In this fascinating exploration of the surprising power of questioning, innovation expert Warren Berger reveals that powerhouse businesses like Google, Nike, and Netflix, as well as hot Silicon Valley startups like Pandora and Airbnb, are fueled by the ability to ask fundamental, game-changing questions. But Berger also shares human stories of people using questioning to solve everyday problems-from “How can I adapt my career in a time of constant change?” to “How can I step back from the daily rush and figure out what really makes me happy?” By showing how to approach questioning with an open, curious mind and a willingness to work through a series of “Why,” “What if,” and “How” queries, Berger offers an inspiring framework of how we can all arrive at better solutions, fresh possibilities, and greater success in business and life.


Author : Terry J. Fadem
Publisher : FT Press
Release : 2008-12-01
Page : 224
Category : Business & Economics
ISBN 13 : 9780132703796
Description :


Ask the Right Questions in the Right Ways...And Get the Answers You Need to Succeed! Discover the core questions that every manager needs to master...how to avoid the mistakes business questioners make most often...ten simple rules for asking every question more effectively. Learn how to ask tough questions and take control of tough situations...use questions to promote innovation, drive change, identify hidden problems, and get failing projects back on track. Ask better questions, get better answers, achieve better results! “Required reading for every leader who wishes to see his or herorganization flourish and career progress.” Garry A. Neil, MD, Corporate Vice President, Johnson & Johnson “Asking, listening, understanding the real meaning of the answers, and taking actions based on facts are really the essence of managing. This book has helped me in connecting the dots in my understanding (and lack thereof) of why things really did not work the way I expected them to.” Pradip Banerjee, PhD, Chairman and Chief Executive Officer, Xybion; retired partner, Accenture “The framework and techniques provide outstanding ideas for executives to both gain better information and develop the analytical skills of their teams.” Terry Hisey, Vice Chairman and US Life Sciences Leader, Deloitte We’ve all met the corporate inquisitor: the individual whose questions seem primarily intended to terrify the victim. The right goal is to solve the problem--and to build a more effective, collaborative organization where everyone learns from experience, and nobody’s too intimidated to tell the truth. That means asking the right questions in the right ways. This book will teach you how to do precisely that. Terry J. Fadem shows how to choose the right questions and avoid questions that guarantee obvious, useless answers...how to help people give you the information you need...how to use body language to ask questions more effectively...how to ask the innovative or neglected questions that uncover real issues and solutions. You’ll learn how to adopt the attributes of a good questioner...set a goal for every question...use your personal style more effectively...ask tough questions, elicit dissent, react to surprises, overcome evasions, and more. Becoming a better questioner may be the most powerful thing you can do right now to improve your managerial effectiveness--and this book gives you all the insights, tools, and techniques you’ll need to get there. Evaluate your current “questioning” skills... ...then systematically improve them Choose better questions... ...and ask them the right way Ask tough questions more effectively Get at the truth, uncover the real problem, and solve it Master the crucial nonverbal aspects of asking questions Finding your best style and the right body language


Author : Douglas R. Conant
Publisher : John Wiley & Sons
Release : 2020-02-26
Page : 368
Category : Business & Economics
ISBN 13 : 1119560098
Description :


A Wall Street Journal and Publishers Weekly Bestseller Lift your leadership to new heights Doug Conant, Founder of ConantLeadership, former CEO of Campbell Soup Company, and former President of Nabisco Foods, shares transformational insights in his new book, The Blueprint. Conant is the only former Fortune 500 CEO who is a New York Times bestselling author, a top 50 Leadership Innovator, a Top 100 Leadership Speaker, and a Top 100 Most Influential Author in the World. Get Unstuck In 1984, Doug Conant was fired without warning and with barely an explanation. He felt hopeless and stuck but, surprisingly, this defeating turn of events turned out to be the best thing that ever happened to him. Doug began to consider what might be holding him back from realizing his potential, fulfilling his dreams, and making a bigger impact on the world around him. Embarking on a journey of self-reflection and discovery, he forged a path to revolutionize his leadership and transform his career trajectory. Ultimately, Doug was able to condense his remarkable leadership story into six practical steps. It wasn't until Doug worked through these six steps that he was able to lift his leadership to heights that ultimately brought him career success, joy, and fulfillment. Reach High - Envision Dig Deep - Reflect Lay the Groundwork - Study Design - Plan Build - Practice Reinforce - Improve In The Blueprint, part leadership manifesto, part practical manual, Doug teaches leaders how to work through the same six steps that he used to transform his journey. The six steps are manageable and incremental, designed to fit practically within the pace of busy modern life. Knowing how daunting the prospect of change can be, Doug arms readers with exercises and practices to realistically bring their foundation to life in every situation. Now, today’s leaders who feel stuck and overwhelmed finally have a blueprint for lifting their leadership to make meaningful change in their organizations and in the world.


Author : Michael J. Marquardt
Publisher : John Wiley & Sons
Release : 2014-02-04
Page : 320
Category : Business & Economics
ISBN 13 : 1118830105
Description :


Many leaders are unaware of the amazing power of questions. Ourconversations may be full of requests and demands, but all toooften we are not asking for honest and informative answers, and wedon’t know how to listen effectively to responses. Whenleaders start encouraging questions from their teams, however, theybegin to see amazing results. Knowing the right questions toask—and the right way to listen—will give any leaderthe skills to perform well in any situation, effectivelycommunicate a vision to the team, and achieve lasting successacross the organization. Thoroughly revised and updated, Leading with Questionswill help you encourage participation and teamwork, fosteroutside-the-box thinking, empower others, build relationships withcustomers, solve problems, and more. Michael Marquardt reveals howto determine which questions will lead to solutions to even themost challenging issues. He outlines specific techniques of activelistening and follow-up, and helps you understand how questions canimprove the way you work with individuals, teams, andorganizations. This new edition of Leading with Questions draws oninterviews with thirty leaders, including eight whose stories arenew to this edition. These interviews tell stories from a range ofcountries, including Singapore, Guyana, Korea, and Switzerland, andfeature case studies from prominent firms such as DuPont, Alcoa,Novartis, and Cargill. A new chapter on problem-solving will helpyou apply questions to your toughest situations as a leader, and anew “Questions for Reflection” section at the end ofeach chapter will help you bring Marquardt’s message into allof your work as a leader. Now more than ever, Leading with Questions is thedefinitive guide for becoming a stronger leader byidentifying—and asking—the right questions.


Author : Michael Ventura
Publisher : Atria Books
Release : 2019-05-21
Page : 256
Category : Business & Economics
ISBN 13 : 1501182862
Description :


Michael Ventura, entrepreneur and CEO of award-winning strategy and design firm Sub Rosa, shares “how to unlock our ability to design solutions, spark innovation, and solve tough challenges with empathy at the center” (Arianna Huffington). Having built his career working with iconic brands and institutions such as General Electric, Google, Nike, Warby Parker, and also The United Nations and the Obama Administration, Michael Ventura offers entrepreneurs and executives a radical new business book and way forward. Empathy is not about being nice. It’s not about pity or sympathy either. It’s about understanding—your consumers, your colleagues, and yourself—and it’s a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa’s design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture, and product/services) as well as externally (your brand, consumers, and value). “The most neglected fact in business is we’re all human. Michael Ventura makes a powerful argument that empathy is the secret sauce of 21st century business. The more digital we get, the more empathy we need” (Chip Conley, New York Times bestselling author of Emotional Equation). For leaders of all levels, this groundbreaking guide lays the foundation to establish a diverse, inventive, and driven team that can meet the challenges of today’s ever-evolving marketplace. If you want to connect to the people you work with, you have to understand them first.


Author : Wendy Wood
Publisher : Farrar, Straus and Giroux
Release : 2019-10-01
Page : 320
Category : Science
ISBN 13 : 1250159083
Description :


A landmark book about how we form habits, and what we can do with this knowledge to make positive change We spend a shocking 43 percent of our day doing things without thinking about them. That means that almost half of our actions aren’t conscious choices but the result of our non-conscious mind nudging our body to act along learned behaviors. How we respond to the people around us; the way we conduct ourselves in a meeting; what we buy; when and how we exercise, eat, and drink—a truly remarkable number of things we do every day, regardless of their complexity, operate outside of our awareness. We do them automatically. We do them by habit. And yet, whenever we want to change something about ourselves, we rely on willpower. We keep turning to our conscious selves, hoping that our determination and intention will be enough to effect positive change. And that is why almost all of us fail. But what if you could harness the extraordinary power of your unconscious mind, which already determines so much of what you do, to truly reach your goals? Wendy Wood draws on three decades of original research to explain the fascinating science of how we form habits, and offers the key to unlocking our habitual mind in order to make the changes we seek. A potent mix of neuroscience, case studies, and experiments conducted in her lab, Good Habits, Bad Habits is a comprehensive, accessible, and above all deeply practical book that will change the way you think about almost every aspect of your life. By explaining how our brains are wired to respond to rewards, receive cues from our surroundings, and shut down when faced with too much friction, Wood skillfully dissects habit formation, demonstrating how we can take advantage of this knowledge to form better habits. Her clear and incisive work shows why willpower alone is woefully inadequate when we’re working toward building the life we truly want, and offers real hope for those who want to make positive change.


Author : Tim McGraw
Publisher : Hachette Books
Release : 2016-05-24
Page : 32
Category : Self-Help
ISBN 13 : 0316545767
Description :


What if practical inspiration could be as simple as an eye-opening, heartfelt song? From Grammy-winning star performer, husband, and father, Tim McGraw, comes a beautiful keepsake book, inspired by his uplifting hit, "Humble and Kind." Humble and Kind is the keepsake hardcover volume that combines the emotional power of Tim McGraw's uplifting #1 single and video "Humble and Kind" to elegant line illustrations in a gift book for all seasons. Inspired by McGraw's own life experience as his eldest child embarked on her college career, every parent and graduate can relate to Humble and Kind; with tender clarity, the words reinforce lessons for mindful, compassionate living. The song's pure poetry not only propelled the single up the charts, but its accompanying video-gorgeously produced with images courtesy of Oprah Winfrey's documentary "Belief" -has been viewed by tens of millions since its release, and inspired a community movement at stayhumbleandkind.com. Featuring an introduction from McGraw and an epilogue by the songwriter Lori McKenna, Humble and Kind is a deeply affecting call to action, and the perfect memento for millions of graduates, parents, and children across the continent.


Author : Gervase R. Bushe
Publisher : Nicholas Brealey
Release : 2011-01-11
Page : 228
Category : Business & Economics
ISBN 13 : 0891062815
Description :


Cut through the "mush" to sustain and improve the quality of your partnerships at work. Gervase R. Bushe named one of HR Magazine's Most Influential Thinkers 2016 What happened to that win-win partnership with your boss, colleage, or direct report that suddenly dissolved into mistrust and suspision? Despite your best intentions, how did hidden agendas, unresolved conflicts, and miscommunication get in the way? With new research, fresh insight, and up-to-date examples of what it takes to collaborativelyy organize and sustain healthy relationships at work, this newly revised edition of Clear Leadership tackles these issues head-on. Building on the powerful concepts that made the first edition such a success, Gervase Bushe explains why even the most promising partnerships get derailed and what you can do about it.


Author : Pamela Adams
Carmen Mombourquette
Publisher : Canadian Scholars’ Press
Release : 2019-12-20
Page : 258
Category : Education
ISBN 13 : 1773381571
Description :


Leadership in Education is an evocative, forward-looking text that is grounded in years of research gathered in hundreds of schools and across districts. The text calls teachers, supervisors, and school administrators to action in the classroom, demonstrating effective leadership skills that affirm mutual respect, build trust, stimulate reflection, strengthen partnerships, and use inquiry to direct action. Building multi-faceted and nuanced links between educational leadership, school improvement, teaching effectiveness, and student learning, this succinct and compelling guide offers highly effective strategies for provoking meaningful growth in the classroom. The authors guide the reader through the process of using generative dialogue in leadership roles, from provocation to reflection, a shift in thinking, and implementation of highly effective leadership practices. The volume reinforces the ethical responsibility of educators to focus on practices that provide optimal learning environments for all students. Both an academic resource and an interactive manual, Leadership in Education features literature reviews, suggested readings, a glossary, thought provocations, and case studies with reflection questions to encourage deeper learning. Grounded in lived experiences and brimming with real stories of educators, this critical guidebook is ideal for graduate students in education and leadership programs.


Author : Larry Sternberg
Kim Turnage
Publisher : John Wiley & Sons
Release : 2017-04-10
Page : 320
Category : Business & Economics
ISBN 13 : 1119331781
Description :


A practical, real-world training manual for mid-level management Managing to Make a Difference presents a leadership guide for those in the middle. The C-suite has a wealth of resources for leadership guidance, but middle managers face a quandary: often given little guidance on how to excel, they are also under enormous pressure to do a variety of things other than "lead." This book provides much-needed tools and techniques for building a high-performing team—without letting your other duties suffer. Organized around a coherent philosophy and based on solid research, the discussion offers a roadmap to engagement, talent development, and excellence in management. From difficult situations and organizational challenges to everyday motivation and inspiration, these techniques help middle managers achieve the goals of their organization while empowering their workers to achieve their own. Talent development is probably not your full-time job—yet it drives the engagement that results in high performance. This book shows you how to hit the "sweet spot" of middle management, with a host of tools and strategies to help you help your team shine. Motivate, inspire, and lead your team with confidence Manage through challenges and overcome obstacles Develop key talent and maintain high engagement Adopt practical management tools based on substantiated research Most organizations direct the majority of their development resources to the C-suite, but still expect their mid-level managers to attract, engage, retain, and develop talent; but successfully juggling everyday duties while maintaining team performance and leading around roadblocks leaves little room for management planning. Managing to Make a Difference offers the solution in the form of tools, techniques, and practical strategy for a high performing team.