People Follow You Download Ebook PDF Epub Online

Author : Jeb Blount
Publisher : John Wiley & Sons
Release : 2011-11-15
Page : 175
Category : Business & Economics
ISBN 13 : 1118094018
Description :


Ultimately, people follow people that they like, trust, and believe in. Understand how to build stronger relationships with direct and indirect reports that lead to loyalty, higher productivity, and long-term development. Practical lessons help managers employ winning interpersonal skills to move others to take action.


Author : Hayley Gene Penner
Publisher : Dundurn
Release : 2020-07-04
Page : 240
Category : Biography & Autobiography
ISBN 13 : 1459747151
Description :


In this deliciously entertaining memoir, Hayley Gene Penner digs into her sexual history to unearth stories that delicately straddle ethical and unethical behaviour, self-protection and self-destruction.


Author : Sam Cawthorn
Publisher : John Wiley & Sons
Release : 2021-02-01
Page : 176
Category : Business & Economics
ISBN 13 : 0730388581
Description :


If you want to be a leader, it needs to come from the heart At a moment when many of us have lost confidence in brands, companies, influencers and leaders, it’s time to ask why—as well as what sort of leaders we should aspire to be ourselves to bring that confidence back. Step forward Sam Cawthorn, an influencer at the top of his game and the founder of Speakers Institute, an international organisation that helps leaders and influencers create powerful, trusted and distinctive voices. Sam knows exactly what it took him to get where he is today, and the secret sauce wasn’t flashy charisma, expensive clothes, and a perfect smile. As he argues in People Follow People, what really wins respect—and can tie hearts and minds to you for a lifetime—comes from inside: our values, character, loyalty, and integrity. These days, no one is that impressed by how many “likes” or followers someone has. Instead they want to know what leaders find truly meaningful—and whether they can be trusted to stand by it. Chapter-by-chapter, Sam shows current and aspiring leaders how to respond to this priority shift: why it’s so crucial to build trust, why you need a vision before you can create your business plan; why significance is often longer-lasting than success, and much more. With practical examples and insight—such as overcoming the daily pain from his own disability—he demonstrates that where you need to start is with yourself: if you’re not working hard on you and understanding what you value deep down, you’ll never win the loyalty and respect it takes to have others follow your path. Win the hearts and minds of consumers, clients and employees Become a trusted influencer who people relate to and truly respect Implement your clarified values and mission with significance, integrity, and success Reexamine your own values and priorities in order to become a leader with longevity This inspirational book is invaluable for leaders at any level, and for anyone who wants to win the respect and attention of our colleagues and customers—and to lead more meaningful lives ourselves in the process.


Author : Erika Andersen
Publisher : John Wiley & Sons
Release : 2012-10-16
Page : 205
Category : Business & Economics
ISBN 13 : 111837987X
Description :


Exploring the 6 leadership characteristics that inspire followers to fully support their leaders, and featuring examples from forward-thinking organizations as Apple and MTV Networks, a popular Forbes blogger and renowned leadership coach provides a proven framework that creates loyalty, commitment and results.


Author : Gallup
Tom Rath
Publisher : Simon and Schuster
Release : 2008
Page : 266
Category : Business & Economics
ISBN 13 : 1595620257
Description :


Two leadership consultants identify three keys to being a more effective leader: knowing your strengths and investing in others' strengths, getting people with the right strengths on your team, and understanding and meeting the four basic needs of those who look to you for leadership.


Author : Jessica Hendry Nelson
Publisher : Catapult
Release : 2013-12-31
Page : 256
Category : Biography & Autobiography
ISBN 13 : 1619023512
Description :


If Only You People Could Follow Directions is a spellbinding debut by Jessica Hendry Nelson. In linked autobiographical essays, Nelson has reimagined the memoir with her thoroughly original voice, fearless writing, and hypnotic storytelling. At its center, the book is the story of three people: Nelson's mother Susan, her brother Eric, and Jessica herself. These three characters are deeply bound to one another, not just by the usual ties of blood and family, but also by a mother's drive to keep her children safe in the midst of chaos. The book begins with Nelson's childhood in the suburbs of Philadelphia and chronicles her father's addiction and death, her brother's battle with drugs and mental illness, her own efforts to find and maintain stability, and her mother's exquisite power, grief, and self–destruction in the face of such a complicated family dynamic. Each chapter in the book contends with a different relationship—friends, lovers, and strangers are all play—but at its heart the book is about family, the ties that bind and enrich and betray us, and how one young woman sought to survive and rise above her surroundings.


Author : Jeb Blount
Publisher : John Wiley & Sons
Release : 2010-06-21
Page : 208
Category : Business & Economics
ISBN 13 : 0470599111
Description :


The ultimate guide to relationships, influence and persuasion in 21st century business. What is most important to your success as a sales or business professional? Is it education, experience, product knowledge, job title, territory, or business dress? Is it your company's reputation, product, price, marketing collateral, delivery lead times, in stock ratios, service guarantees, management strength, or warehouse location? Is it testimonials, the latest Forbes write up, or brand awareness? Is it the investment in the latest CRM software, business 2.0 tools, or social media strategy? You could hire a fancy consulting firm, make the list longer, add some bullet points, put it into a PowerPoint presentation, and go through the whole dog and pony show. But at the end of the day there will be only one conclusion… None of the above! You see, the most important competitive edge for today's business professionals cannot be found on this list, your resume, or in any of your company's marketing brochures. If you want to know the real secret to what matters most in business, just look in the mirror. That's right, it's YOU. Do these other things matter? Of course they do, but when all things are equal (and in the competitive world we live in today, things almost always are) People Buy You. Your ability to build lasting business relationships that allow you to close more deals, retain clients, increase your income, and advance your career to rise the top of your company or industry, depends on your skills for getting other people to like you, trust you, and BUY YOU. This break-through book pushes past the typical focus on mechanics and stale processes found in so many of today's sales and business books, and goes right to the heart of what matters most in 21st century business. Offering a straight forward, actionable formula for creating instant connections with prospects and customers, People Buy You will enable you to achieve a whole new level of success in your sales and business career. You'll discover: Three relationship myths that are holding you back Five levers that open the door to stronger relationships that quickly increase sales, improve retention, increase profits and advance your career The real secret to making instant emotional connections that eliminate objections and move buyers to reveal their real problems and needs How to anchor your business relationships and create loyal customers who will never leave you for a competitor How to build your personal brand to improve your professional presence and stand-out in the market place People Buy You is the new standard in the art of influence and persuasion. Few books have tackled the subject of interpersonal relationships in the business world in such a practical and down-to-earth manner, breaking what many perceive as a complex and frustrating process into easy, actionable steps that anyone can follow.


Author : Laurent M. Lapierre
Melissa K. Carsten
Publisher : Emerald Group Publishing
Release : 2014-04-17
Page : 192
Category : Business & Economics
ISBN 13 : 1783505168
Description :


What is followership, and why do people follow? This book, which offers a collection of chapters written by thought leaders on the topic of followership, provides answers to these fundamental questions and elucidates how they can inform management theory, practice, and education.


Author : Jeb Blount
Publisher : John Wiley & Sons
Release : 2013-02-04
Page : 192
Category : Business & Economics
ISBN 13 : 1118433246
Description :


What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions. Every touch point, every time you or someone in your company engages a customer, it creates an experience - something they remember. When they have a negative experience, they tend to vote with their feet (and their wallets) and head straight to your competitors. When customers have positive emotional experiences, it anchors them to your brand, your product or service, and ultimately to you. In the twenty-first century, competitive advantages derived from unique products are services are short-lived because competitors are able to quickly and easily duplicate or match your offering. Likewise a focus on customer satisfaction and loyalty will no longer give you the competitive edge. Delivering a legendary customer experience has emerged as the single most important competitive advantage for companies across all industries. In People Love You you’ll learn the real secrets of customer experience including: 7 Essential Principles of Customer Engagement 5 Levers for Creating a Legendary Customer Experience The Secret to Bridging the Experience Gap How to Leverage the Pull Strategy to become a Trusted Advisor 2 Most Important Rules for Dealing with Pissed-off Customers In a hypercompetitive, global marketplace protecting your company’s customer base, the lifeblood of your business, must become your number one priority. The rubber hits the road with account managers, project managers, sales professionals, and customer service professionals—the people most connected to customers—who are on the frontlines of customer experience. They build unique and enduring emotional connections with customers that creating long-term revenue and profit streams. In People Love You, human relationship guru, Jeb Blount, gives you a powerful playbook for interacting with customers in a way that creates deep, enduring, visceral connections that withstand relentless economic and competitive assaults.


Author : John C. Maxwell
Publisher : Center Street
Release : 2011-10-04
Page : 304
Category : Religion
ISBN 13 : 1455507512
Description :


Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.


Author : Jeb Blount
Publisher : John Wiley & Sons
Release : 2011-10-13
Page : 192
Category : Business & Economics
ISBN 13 : 1118173902
Description :


Discover the secrets to influencing the performance of thepeople you lead Managers don't get paid for what they do but rather for theperformance of their people; therefore, a manager's most importantjob is coaching behaviors in order to improve performance. InPeople Follow You managers will learn five easily understoodand implemented levers critical to influencing the performance ofthe people they lead. Ultimately, people follow people that theylike, trust, and believe in. Understand how to build strongerrelationships with direct and indirect reports that lead toloyalty, higher productivity, and long-term development. Relevant to middle and high level managers, People FollowYou provides a foundation for managing people. Practicallessons help managers employ winning interpersonal skills to moveothers to take action. Learn how to leverage the basics of interpersonal relationshipsto inspire others to take action Get a simple and actionable formula for connecting withemployees and indirect reports and gaining their buy-in through theuse of personal power vs. the power of authority Discover the fundamental on-the-job coaching skills thatdeliver instant performance improvement Author Jeb Blount is the most downloaded sales expert in iTuneshistory; his Sales Gravy and Sales Guy audio programs have beendownloaded more than 3 million times When all else is stripped away, people don't work for companies,paychecks, perks, or slogans, people work for you. Become amanager people will follow, and lead your team to greaterachievements and measurable gains.


Author : Jamie Crager
Scott Ayres
Publisher : John Wiley & Sons
Release : 2014-04-07
Page : 528
Category : Computers
ISBN 13 : 1118791878
Description :



Author : Robert Goffee
Gareth Jones
Publisher : Harvard Business Press
Release : 2006-02-07
Page : 244
Category : Business & Economics
ISBN 13 : 142216358X
Description :


Too many companies are managed not by leaders, but by mere role players and faceless bureaucrats. What does it take to be a real leader—one who is confident in who she is and what she stands for, and who truly inspires people to achieve extraordinary results? Rob Goffee and Gareth Jones argue that leaders don’t become great by aspiring to a list of universal character traits. Rather, effective leaders are authentic: they deploy individual strengths to engage followers’ hearts, minds, and souls. They are skillful at consistently being themselves, even as they alter their behaviors to respond effectively in changing contexts. In this lively and practical book, Goffee and Jones draw from extensive research to reveal how to hone and deploy one’s unique leadership assets while managing the inherent tensions at the heart of successful leadership: showing emotion and withholding it, getting close to followers while keeping distance, and maintaining individuality while “conforming enough.” Underscoring the social nature of leadership, the book also explores how leaders can remain attuned to the needs and expectations of followers. Why Should Anyone Be Led By You? will forever change how we view, develop, and practice the art of leadership, wherever we live and work.


Author : Mark Van Vugt
Anjana Ahuja
Publisher : Random House Canada
Release : 2011-01-18
Page : 304
Category : Psychology
ISBN 13 : 030735864X
Description :


A groundbreaking, evolutionary science-based exploration of the history of leadership that explains how and why some men and women evolve into good or great leaders, and some do not. We are all leaders or followers — or both. We can recognise leadership in almost every area of life: in the workplace, among friends, within families, in politics and religion. But what makes a good or bad leader, and what makes an outstanding one? Selected examines how and why leadership has evolved over tens of thousands of years, and presents a bold and compelling new "mismatch hypothesis": the slowness of evolution means that there is a mismatch between modern leadership and the kind of leadership that our Stone Age brains are still wired for. This makes for all sorts of tendencies, problems and solutions that no author has yet discussed but that affect all aspects of our lives. Full of fascinating examples drawn from a diverse range of spheres, from politics and commerce to sport and culture, Selected explains why taller political candidates usually win, why women chief executives attract such hostility, why we like it when the boss asks after our children and what prime ministers and presidents can do to improve their chances of electoral success. This is the first book of its kind — reaching into business, psychology, politics and current affairs — to explore how leadership affects us all. It also offers the first truly scientific theory of leadership: where previous books have provided anecdote, it details empirical evidence. Selected provides deep insight into our personal and professional lives at a time when the world urgently needs to acknowledge great leadership.


Author : Simon Sinek
Publisher : Penguin
Release : 2009-10-29
Page : 256
Category : Business & Economics
ISBN 13 : 1101149035
Description :


The inspiring, life-changing bestseller by the author of LEADERS EAT LAST and TOGETHER IS BETTER. In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who’ve watched his TED Talk based on START WITH WHY -- the third most popular TED video of all time. Sinek starts with a fundamental question: Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won't truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who've had the greatest influence in the world all think, act, and communicate the same way -- and it's the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.


Author : Dale Carnegie
Publisher : Sristhi Publishers & Distributors
Release : 2020-10-12
Page : 272
Category : Self-Help
ISBN 13 : 8194790891
Description :


Do you feel stuck in life, not knowing how to make it more successful? Do you wish to become more popular? Are you craving to earn more? Do you wish to expand your horizon, earn new clients and win people over with your ideas? How to Win Friends and Influence People is a well-researched and comprehensive guide that will help you through these everyday problems and make success look easier. You can learn to expand your social circle, polish your skill set, find ways to put forward your thoughts more clearly, and build mental strength to counter all hurdles that you may come across on the path to success. Having helped millions of readers from the world over achieve their goals, the clearly listed techniques and principles will be the answers to all your questions.


Author : Jeb Blount
Publisher : John Wiley & Sons
Release : 2017-03-20
Page : 320
Category : Business & Economics
ISBN 13 : 1119312574
Description :


The New Psychology of Selling The sales profession is in the midst of a perfect storm. Buyers have more power—more information, more at stake, and more control over the sales process—than any time in history. Technology is bringing disruptive change at an ever-increasing pace, creating fear and uncertainty that leaves buyers clinging to the status quo. Deteriorating attention spans have made it difficult to get buyers to sit still long enough to “challenge,” “teach,” “help,” give “insight,” or sell “value.” And a relentless onslaught of “me-too” competitors have made differentiating on the attributes of products, services, or even price more difficult than ever. Legions of salespeople and their leaders are coming face to face with a cold hard truth: what once gave salespeople a competitive edge—controlling the sales process, command of product knowledge, an arsenal of technology, and a great pitch—are no longer guarantees of success. Yet this is where the vast majority of the roughly $20 billion spent each year on sales training goes. It’s no wonder many companies are seeing 50 percent or more of their salespeople miss quota. Yet, in this new paradigm, an elite group of top 1 percent sales professionals are crushing it. In our age of technology where information is ubiquitous and buyer attention spans are fleeting, these superstars have learned how to leverage a new psychology of selling—Sales EQ—to keep prospects engaged, create true competitive differentiation, as well as shape and influence buying decisions. These top earners are acutely aware that the experience of buying from them is far more important than products, prices, features, and solutions. In Sales EQ, Jeb Blount takes you on an unprecedented journey into the behaviors, techniques, and secrets of the highest earning salespeople in every industry and field. You’ll learn: How to answer the 5 Most Important Questions in Sales to make it virtually impossible for prospects to say no How to master 7 People Principles that will give you the power to influence anyone to do almost anything How to shape and align the 3 Processes of Sales to lock out competitors and shorten the sales cycle How to Flip the Buyer Script to gain complete control of the sales conversation How to Disrupt Expectations to pull buyers towards you, direct their attention, and keep them engaged How to leverage Non-Complementary Behavior to eliminate resistance, conflict, and objections How to employ the Bridge Technique to gain the micro-commitments and next steps you need to keep your deals from stalling How to tame Irrational Buyers, shake them out of their comfort zone, and shape the decision making process How to measure and increase you own Sales EQ using the 15 Sales Specific Emotional Intelligence Markers And so much more! Sales EQ begins where The Challenger Sale, Strategic Selling, and Spin Selling leave off. It addresses the human relationship gap in the modern sales process at a time when sales organizations are failing because many salespeople have never been taught the human skills required to effectively engage buyers at the emotional level. Jeb Blount makes a compelling case that sales specific emotional intelligence (Sales EQ) is more essential to success than education, experience, industry awareness, product knowledge, skills, or raw IQ; and, sales professionals who invest in developing and improving Sales EQ gain a decisive competitive advantage in the hyper-competitive global marketplace. Sales EQ arms salespeople and sales leaders with the tools to identify their most important sales specific emotional intelligence developmental needs along with strategies, techniques, and frameworks for reaching ultra-high performance and earnings, regardless of sales process, industry, deal complexity, role (inside or outside), product or service (B2B or B2C).


Author : John C. Maxwell
Publisher : HarperCollins Leadership
Release : 2007-09-16
Page : 336
Category : Business & Economics
ISBN 13 : 1418508268
Description :


This expanded and updated edition of one of the most trusted and referenced leadership books of all time features new insights and revised content that is fundamental for any leader. Internationally recognized leadership expert, speaker, and author John C. Maxwell has taken this million-seller and made it even better: Every Law of Leadership has been sharpened and updated Seventeen new leadership stories are included Two new Laws of Leadership are introduced New evaluation tool will reveal your leadership strengths—and weaknesses New application exercises in every chapter will help you grow Why would Dr. Maxwell make changes to his best-selling book? “A book is a conversation between the author and reader,” says Maxwell. “It’s been ten years since I wrote The 21 Laws of Leadership. I’ve grown a lot since then. I’ve taught these laws in dozens of countries around the world. This new edition gives me the opportunity to share what I’ve learned.”


Author : Lena Dunham
Publisher : Doubleday Canada
Release : 2014-09-30
Page : 256
Category : Humor
ISBN 13 : 0385680686
Description :


From the acclaimed creator, producer, and star of HBO’s Girls comes a hilarious, wise, and fiercely candid collection of personal essays that establishes Lena Dunham as one of the most original young talents writing today. In Not That Kind of Girl, Dunham illuminates the experiences that are part of making one’s way in the world: falling in love, feeling alone, being ten pounds overweight despite eating only health food, having to prove yourself in a room full of men twice your age, finding true love, and, most of all, having the guts to believe that your story is one that deserves to be told. “Take My Virginity (No, Really, Take It)” is the account of Dunham’s first time, and how her expectations of sex didn’t quite live up to the actual event (“No floodgate had been opened, no vault of true womanhood unlocked”); “Girls & Jerks” explores her former attraction to less-than-nice guys—guys who had perfected the “dynamic of disrespect” she found so intriguing; “Is This Even Real?” is a meditation on her lifelong obsession with death and dying—what she called her “genetically predestined morbidity.” And in “I Didn’t Fuck Them, but They Yelled at Me,” she imagines the tell-all she will write when she is eighty and past caring, able to reflect honestly on the sexism and condescension she has encountered in Hollywood, where women are “treated like the paper thingies that protect glasses in hotel bathrooms—necessary but infinitely disposable.” Exuberant, moving, and keenly observed, Not That Kind of Girl is a series of dispatches from the frontlines of the struggle that is growing up. “I’m already predicting my future shame at thinking I had anything to offer you,” Dunham writes. “But if I can take what I’ve learned and make one menial job easier for you, or prevent you from having the kind of sex where you feel you must keep your sneakers on in case you want to run away during the act, then every misstep of mine will have been worthwhile.”


Author : Daniel Kehoe
Publisher : McGraw-Hill Companies
Release : 2004
Page : 330
Category : Leadership
ISBN 13 : 9780074713761
Description :


The 'You Lead, They'll Follow' books provide leaders with the tools (and instructions on how to apply them) for hundreds of contemporary leadership and management situations.