Phr Sphr Professional In Human Resources Certification Deluxe Study Guide Download Ebook PDF Epub Online

Author : Sandra M. Reed
Anne M. Bogardus
Publisher : John Wiley & Sons
Release : 2015-03-09
Page : 656
Category : Business & Economics
ISBN 13 : 1119068134
Description :


Comprehensive PHR/SPHR exam preparation, featuring interactivelearning environment PHR/SPHR Professionals in Human Resources CertificationDeluxe Study Guide is the number-one preparation resource forthese premier Human Resources certifications. Fully updated toalign with the latest versions of these challenging exams, thisguide provides detailed coverage of key topics, including strategicmanagement, workforce planning and employment, compensation andbenefits, employee and labor relations, and OSHA regulations. Theinteractive learning environment provides additional study toolsthat help reinforce your understanding, including electronicflashcards, ancillary PDFs, workbook templates, and chapterexercises. Bonus PHR and SPHR practice exams allow you to test yourknowledge and get a feel for the tests, so you can review what'sneeded and avoid exam day surprises. The PHR and SPHR certifications, offered by the Human ResourcesCertification Institute (HRCI), have become the industry standardfor determining competence in the HR field. This helpful guidegives you everything you need to fully prepare for these exams, soyou can demonstrate your knowledge when it counts and pass withflying colors. Refresh your understanding of key functional areas Practice the practical with workbook templates Test your knowledge with flashcards and exercises Preview exam day with bonus practice exams If you're looking to showcase your skills and understanding ofthe HR function, PHR/SPHR Professionals in Human ResourcesCertification Deluxe Study Guide is your ideal resource forPHR/SPHR preparation.


Author : Sandra M. Reed
Anne M. Bogardus
Publisher : John Wiley & Sons
Release : 2012-04-18
Page : 648
Category : Computers
ISBN 13 : 1118331699
Description :


Updated edition of best-selling guide for PHR and SPHR candidates The demand for qualified human resources professionals is on the rise. The new Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry standards for determining competence in the field of HR. This new edition of the leading PHR/SPHR Study Guide reflects those changes. Serving as an ideal resource for HR professionals who are seeking to validate their skills and knowledge, this updated edition helps those professionals prepare for these challenging exams. Features study tools that are designed to reinforce understanding of key functional areas Provides access to bonus materials, including a practice exam for the PHR as well as one for the SPHR. Also includes flashcards and ancillary PDFs Addresses key topics such as strategic management, workforce planning and employment, compensation and benefits, employee and labor relations, and Occupational Safety and Health Administration regulations This new edition is must-have preparation for those looking to take the PHR or SPHR certification exams in order to strengthen their resume.


Author : Sandra M. Reed
Publisher : John Wiley & Sons
Release : 2019-05-29
Page : 720
Category : Computers
ISBN 13 : 1119426731
Description :


The #1 study guide for the leading HR certification, aligned with the updated HRBoK™! PHR/SPHR Professional in Human Resources Certification Deluxe Study Guide, Second Edition, is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, or a relative newcomer to the HR field looking to strengthen their resume. Featuring study tools designed to reinforce understanding of key functional areas, it’s the study guide you’ll turn to again and again as you prepare for this challenging exam. Offering insights into those areas of knowledge and practices specific and necessary to human resource management (HRM), this study guide covers tasks, processes, and strategies as detailed in the updated A Guide to the Human Resource Body of Knowledge™ (HRBoK™). The study guide breaks down the critical HR topics that you need to understand as you prepare for the exams. You’ll get a year of FREE access to the interactive online learning environment and test bank, including an assessment test, chapter tests, practice exams, electronic flashcards, and a glossary of key terms. New bonus material includes study checklists and worksheets to supplement your exam preparation, and eBooks in different formats to read on multiple devices. • Refresh your understanding of key functional areas • Practice the practical with workbook templates • Test your knowledge with flashcards and exercises • Preview exam day with bonus practice exams If you're looking to showcase your skills and understanding of the HR function, PHR/SPHR Professionals in Human Resources Certification Deluxe Study Guide is your ideal resource for PHR/SPHR preparation.


Author : Sandra M. Reed
Publisher : Sybex
Release : 2019-05-07
Page : 648
Category : Computers
ISBN 13 : 1119426529
Description :


The #1 book for the leading HR certifications, aligned with the updated HRBoK™ PHR and SPHR certifications, offered by Human Resources Certification Institute (HRCI), have become the industry standard for determining competence in the field of human resources. Developed by working professionals, the PHR and SPHR credentials demonstrate that recipients are fully competent HR practitioners based on a standard set by workforce peers. Offering insights into those areas of knowledge and practices specific and necessary to human resource management (HRM), this study guide covers tasks, processes, and strategies as detailed in the updated A Guide to the Human Resource Body of Knowledge™ (HRBoK™). The study guide breaks down the critical HR topics that you need to understand as you prepare for the exams. PHR/SPHR Professional in Human Resources Certification Study Guide, Fifth Edition, is the ideal resource for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, as well as for a relative newcomer to the HR field looking to strengthen their resume. In this edition of the top-selling PHR/SPHR study guide, you’ll find a practical review of all topics covered on the exams, as well as study tools designed to reinforce understanding of key functional areas. Strengthen the skills you learn with a year of FREE access to the Sybex online learning environment, complete with flash cards and practice quizzes to prepare you for exam day. • Business Management and Strategy • Workforce Planning and Employment • Compensation and Benefits • Human Resource Development and more If you’re preparing for these challenging exams, this is the trusted study guide that’ll help you perform your best.


Author : Sandra M. Reed
Publisher : John Wiley & Sons
Release : 2018-11-16
Page : 400
Category : Computers
ISBN 13 : 1119426715
Description :


1,000 challenging practice questions to prepare for the PHR and SPHR exams! PHR/SPHR Professional in Human Resources Certification Practice Tests is the ideal complement to the PHR/SPHR Study Guide, Fifth Edition, PHR/SPHR Deluxe Study Guide, Second Edition, and Review Guide. These self-study guides are intended for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, or for relative newcomers to the HR field looking to strengthen their resume. These Practice Tests were developed to help certification candidates prepare for these challenging exams, especially for those needing more practice to review or refresh their knowledge right before exam day. The book aligns with A Guide to the Human Resource Body of KnowledgeTM (HRBoKTM), which details the responsibilities of and knowledge needed by today's HR professionals. Practice Tests reflect the critical HR topics that you need to understand as you prepare for the PHR and SPHRexams. • Business Management and Strategy • Workforce Planning and Employment • Human Resource Development • Risk Management and more Plus, you’ll get a year of FREE access to the interactive online learning environment and test bank, which includes full-length tests and practice exams—1,000 practice questions total!


Author : James J. Galluzzo, III
Publisher : John Wiley & Sons
Release : 2018-08-07
Page : 336
Category : Computers
ISBN 13 : 1119426758
Description :


Essential review for the PHR/SPHR exams, aligned with the updated HRBoKTM PHR/SPHR Professional in Human Resources Certification Review Guide is the ideal companion to the PHR/SPHR Study Guide, Fifth Edition, and PHR/SPHR Deluxe Study Guide, Second Edition. These self-study guides are intended for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, or for relative newcomers to the HR field looking to strengthen their resume. Organized by those areas of knowledge and practices specific and necessary to human resource management (HRM), this handy review guide covers tasks, processes, and strategies as detailed in the updated A Guide to the Human Resource Body of KnowledgeTM (HRBoKTM), giving you clear guidance on what you need to know for the exams. You also get a year of FREE access to the Sybex online interactive learning environment and study tools, which feature flashcards, chapter tests, two bonus practice exams, and more. The review guide aligns with the HRCI test specifications, which detail the responsibilities and knowledge needed by today's HR professionals. Covers key functional areas in greater depth: HR students and professionals studying for the PHR/SPHR certification need a trusted resource to aid in their preparation—this review guide does that and more.


Author : Sandra M. Reed
Publisher : John Wiley & Sons
Release : 2018-11-20
Page : 400
Category : Computers
ISBN 13 : 1119426898
Description :


1,000 challenging practice questions to prepare for the PHR and SPHR exams! PHR/SPHR Professional in Human Resources Certification Practice Tests is the ideal complement to the PHR/SPHR Study Guide, Fifth Edition, PHR/SPHR Deluxe Study Guide, Second Edition, and Review Guide. These self-study guides are intended for HR professionals seeking to validate their skills and knowledge acquired through years of practical experience, or for relative newcomers to the HR field looking to strengthen their resume. These Practice Tests were developed to help certification candidates prepare for these challenging exams, especially for those needing more practice to review or refresh their knowledge right before exam day. The book aligns with A Guide to the Human Resource Body of Knowledge™ (HRBoK™), which details the responsibilities of and knowledge needed by today's HR professionals. Practice Tests reflect the critical HR topics that you need to understand as you prepare for the PHR and SPHRexams. • Business Management and Strategy • Workforce Planning and Employment • Human Resource Development • Risk Management and more Plus, you’ll get a year of FREE access to the interactive online learning environment and test bank, which includes full-length tests and practice exams—1,000 practice questions total!


Author : Anne M. Bogardus
Publisher : Sybex
Release : 2004-01-23
Page : 512
Category : Computers
ISBN 13 : 9780782142525
Description :


Whether you're a HR professional seeking to validate the skills and knowledge acquired through years of practical experience or a relative newcomer to the HR field looking to strengthen your resume, the PHR and SPHR certifications from the Human Resource Certification Institute (HRCI) provide you with the means to do so. The PHR/SPHR: Professional in Human Resources Certification Study Guide was developed to help you prepare for these challenging exams, and includes additional study tools designed to reinforce understanding of key functional areas. Key topics include: Strategic Management. Formulating HR objectives, practices, and policies to meet organizational needs and opportunities. Workforce Planning and Employment. Planning, developing, implementing, administering, and performing ongoing evaluation of recruiting, hiring, orientation, and exit. Human Resource Development. Ensuring that skills, knowledge, abilities, and performance of the workforce meet organizational and individual needs. Compensation and Benefits. Analyzing, developing, implementing, administering, and performing ongoing evaluation of total compensation and benefits. NOTE: This study guide and/or materials are not sponsored by, endorsed by or affiliated in any way with the Human Resource Certification Institute (HRCI), an affiliate of the Society for Human Resource Management (SHRM). PHR, SPHR, GPHR and HRCI are trademarks or registered marks of HRCI. SHRM is a registered mark of the Society for Human Resource Management. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.


Author : Edward G. Verlander
Publisher : John Wiley & Sons
Release : 2012-09-28
Page : 320
Category : Business & Economics
ISBN 13 : 1118283112
Description :


The Practice of Professional Coaching Change is the life-blood of consulting just as organizations endure only through successful change. The reality of this mutual need lies at the heart of what consulting is all about. Consultants solve problems created by the powerful forces of change in an organization's environment and in so doing, create change themselves. The Practice of Professional Consulting is a comprehensive examination of what has been called "the world's newest profession." In this practical resource Edward Verlander offers an overview of the industry and includes the most useful processes, tools, and skills used by successful consultants to produce solutions for their clients. The book also reveals why consulting is a growing and attractive career option. The best practices used by leading consulting firms are included in the book as well as the capabilities skillful consultant use in each stage of engagement. Verlander also recommends ways to ensure a consultant can solve a client's problems in a systematic, professional way. At the very heart of the book is the emphasis he puts on what is needed to become a truly trusted consultant. Filled with a wealth of must-have information from a wide range of consulting professionals, the book includes: a model of the consulting cycle; a diagnostic instrument for assessing consulting roles; ideas of how to develop political intelligence to navigate client organizations; tools for managing consulting meetings, risk assessment, and skills transfer; techniques in communications, emotional intelligence, presentations, and listening; and much more. Written for anyone wishing to start a consulting business, new employees at established consulting firms, facilitators of consulting training programs, and faculty at business schools, this important resource provides an easy way to understand the stages, roles, and tasks of consulting found in any type of consulting and it provides simple and easy-to-use techniques and templates for implementation.


Author : Sandra M. Reed
James J. Galluzzo, III
Publisher : Sybex
Release : 2019-05-07
Page : 1054
Category : Business & Economics
ISBN 13 : 9781119426820
Description :


The ultimate study aid for the 2018 PHR and SPHR Exams Join the estimated 140,000 professionals who have furthered a career in one of the world’s fastest growing economic sectors by taking a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) exam, administered by the Human Resources Certification Institute (HRCI). The PHR and SPHR Professional in Human Resources Certification Kit consists of two comprehensive study aids, updated for the 2018 PHR and SPHR exams, as well as an extensive workbook of practice questions and tests. The PHR and SPHR Professional in Human Resources Certification Deluxe Study Guide and Review Guide offer complete and thorough coverage of exam outlines using the HRCI’s A Guide to the Human Resource Body of Knowledge (HRBoK). Both books provide in-depth coverage of exam topics with practical and hands-on scenarios, Exam Essentials sections, and plenty of review questions. New content emphasizes important functional areas and changes in HR best practices, as well as discussing the role of the human resource professional and the skill sets organizations now demand, making you a more competitive candidate. Get three highly popular and effective study resources at a $20 savings Update yourself on the latest developments in HR theory and best practices Hone your skills using a detailed workbook – 1200 practice questions with explanations divided into 6 tests, as well as 2 full practice exams Access the Sybex online learning environment and test bank, including: an assessment test, practice exam questions, hundreds of electronic flashcards, a PDF of the Glossary of Terms, as well as audio instruction and review, eBooks in multiple formats, and bonus chapter resources With over 50,000 copies already sold, the Sybex PHR and SPHR study guides have helped many students and professionals gain their certifications and keep pace with industry developments. Are you going to join their ranks?


Author : Sandra M. Reed
Publisher : John Wiley & Sons
Release : 2017-04-17
Page : 624
Category : Business & Economics
ISBN 13 : 1119374898
Description :


An essential reference for HR professionals A Guide to the HR Body of Knowledge (HRBoKTM) from HR Certification Institute (HRCI®) is an essential reference book for HR professionals and a must-have guide for those who wish to further their expertise and career in the HR field. This book will help HR professionals align their organizations with essential practices while also covering the Core Knowledge Requirements for all exams administered by HRCI. Filled with authoritative insights into the six areas of HR functional expertise: Business Management and Strategy; Workforce Planning and Employment; Human Resource Development; Compensation and Benefits; Employee and Labor Relations; and Risk Management, this volume also covers information on exam eligibility, and prep tips. Contributions from dozens of HR subject matter experts cover the skills, knowledge, and methods that define the profession's best practices. Whether used as a desk reference, or as a self-assessment, this book allows you to: Assess your skill set and your organization's practices against the HRCI standard Get the latest information on strategies HR professionals can use to help their organizations and their profession Gain insight into the body of knowledge that forms the basis for all HRCI certification exams As the HR field becomes more diverse and complex, HR professionals need an informational "home base" for periodic check-ins and authoritative reference. As a certifying body for over four decades, HRCI has drawn upon its collective expertise to codify a standard body of knowledge for the field. The HRBoK is the definitive resource that will be your go-to HR reference for years to come.


Author : John Edward Sadler
Publisher : Routledge
Release : 2013-10-16
Page : 336
Category : Education
ISBN 13 : 1134533918
Description :


Originally published in 1966, this volume reappraises the educational philosophy of Comenius. Until recently the attention given to Comenius and his work concentrated on a narrow interpretation of his pedagogy which played down his pansophic theory. In the second half of the nineteenth century Germany led the way in pedagogical study and Comenius was widely accepted as having laid the foundations of a science of education. The emergence of education as an academic subject in England and the USA led to a considerable interest in the history of educational ideas and Comenius’ work.


Author : Chhavi Dosaj
Publisher : Independently Published
Release : 2019-09-21
Page : 251
Category :
ISBN 13 : 9781687632272
Description :


This book is written specifically for all the candidates who are planning to self-study for the ISTQB foundation certification exam (CTFL) based on the new 2018 syllabus. This book provides a thorough and in-depth coverage of all the syllabus and provides key review on exam topics. This book adopts a practical and hands-on approach and is enhanced with many useful learning aids to help you pass the ISTQB Foundation Level exam. This book is divided into six chapters, each chapter has sections which maps directly to each learning objectives from the 2018 syllabus. Each section identifies the required level of understanding for each topic. Each chapter includes examples, exercises, keywords and a quiz with detailed explanation of each answers at the end. All learning objectives which require a K3 level understanding are supported with multiple worked examples to help you identify the level of application required for real examination questions. This book provides a solid base for preparation and covers everything you will need to know to successfully clear the ISTQB Foundation Level exam.


Author : Alexander S. White
Publisher : White Knight Press
Release : 2017-11-29
Page : 269
Category : Photography
ISBN 13 : 1937986675
Description :


This book is a complete guide to the Sony Cyber-shot DSC-RX10 IV camera. With this book, author Alexander S. White provides users of the RX10 IV with a manual covering all aspects of the camera’s operation. Using a tutorial-like approach, the book shows beginning and intermediate photographers how to accomplish things with the RX10 IV, and explains when and why to use the camera’s many features. The book provides details about the camera’s shooting modes as well as its menu options for shooting, playback, setup, video, Wi-Fi, and special effects. The book covers all features of the RX10 IV that are new for this model, including its enhanced focusing system with phase detection autofocus; its ability to use a touch screen for focusing and enlarging images in some situations; and a variety of new or enhanced menu options. The book includes more than 500 color photographs that illustrate the camera’s controls, display screens, and menus. The images include photographs taken using the RX10 IV’s Scene mode, with settings optimized for subjects such as landscapes, sunsets, portraits, and action shots; and its Creative Style and Picture Effect menu options, with settings that alter the appearance of images. The book provides concise introductions to topics such as street photography and infrared photography, and explains how to use the camera’s Wi-Fi and Bluetooth features to transfer images to a smartphone or tablet, to control the camera from such a device, and to add location information to images. The book includes a full discussion of the video features of the RX10 IV, which can shoot HD and 4K (ultra-HD) movies, with manual control of exposure and focus during recording. The book explains the camera’s numerous features for professional-level videography, including Picture Profiles that allow adjustment of settings such as gamma curve, black level, knee, and detail. The book describes steps for recording 4K video to an external video recorder using the “clean” video output from the camera’s HDMI port. In three appendices, the book discusses accessories for the RX10 IV, including cases, power sources, remote controls, microphones and external flash units, and includes a list of websites and other resources for further information. The book includes an appendix with “quick tips” on how to take advantage of the camera’s features in the most efficient ways possible. This guide to the RX10 IV includes a detailed index, so the reader can quickly locate information about any particular feature or aspect of the camera.


Author : Elaine Biech
Publisher : John Wiley & Sons
Release : 2008-03-31
Page : 440
Category : Business & Economics
ISBN 13 : 9780470277164
Description :


Kick up your training sessions a notch! If you want to make group learning more fun and effective, this is the resource for you. Training expert Elaine Biech, author of Training for Dummies, challenged some of the world’s best game designers to create never-before-seen games using popular training toys and tools from Trainer’s Warehouse, the nation’s leading supplier of learning resources. Whether you’re a full-time workplace learning professional or occasional trainer, this collection contains the most ingenious and inventive collections of learning games. The collection uses a host of common and readily available tools and toys, from throwables and tactiles, to white boards on a stick and noise-making boomwackers. This book will appeal to anyone who delivers training and education—and presenters, too—the games run the gamut from short energizers, icebreakers and closers, to more involved group and team-building activities.


Author : Sandra M. Reed
Publisher : John Wiley & Sons
Release : 2016-01-06
Page : 312
Category : Study Aids
ISBN 13 : 1118744918
Description :


Your ideal, all-inclusive study guide for the PHR and SPHR exams Adding the Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification to your resume immediately places you above less qualified competitors. After studying with PHR/SPHR Exam For Dummies, you will conquer the exam armed with confidence and a solid understanding of the test and its presentation. This book + online product includes 4 unique practice tests: two in the book (one PHR one SPHR) and two additional tests online (one additional PHR one additional SPHR). All practice questions include detailed answers and explanations. As human resources becomes an increasingly popular field, you should snatch every opportunity to give yourself an edge. Updated to cover the six functional areas included in the three hour, 175 question online exam: Business Management & Strategy, Workforce Planning & Employment, Human Resource Development, Compensation & Benefits, Employee & Labor Relations, and Risk Management Prepares readers to take an exam that replaces the 60 credit hours of continuing education that is required for recertification every three years For aspiring students and human resources professionals, this For Dummies text is the ideal guide to acing the PHR/SPHR Exam.


Author : Steven T. Koike
Peter Gladders
Publisher : Gulf Professional Publishing
Release : 2007
Page : 448
Category : Science
ISBN 13 : 9780123736758
Description :


This book focuses primarily on diseases of field and greenhouse-grown vegetable crops that are caused by pathogens. Chapters dealing with the general principles of the causes, diagnosis and control of vegetable crop diseases are followed by crop-based chapters. Each entry includes a brief introduction to the disease, detailed description of symptoms, information on the pathogen and disease development, and suggestions on how to manage the problem. Top quality color photos illustrate the book throughout. The book contains technical information of interest to researchers, scientists, technicians and educators in plant pathology and agriculture, as well as practical, field-oriented information of use to farmers, field personnel and the agricultural industry.


Author : Affinity Team
SERIF EUROPE LIMITED.
Publisher :
Release : 2016
Page : 432
Category : Affinity (Computer file).
ISBN 13 : 9781909581036
Description :



Author : Trivium Hr Exam Prep Team
Publisher :
Release : 2018-09
Page : 138
Category : Business & Economics
ISBN 13 : 9781635303056
Description :


You're probably thinking this is just another typical study guide. Because we know your time is limited, we've created a resource that isn't like most study guides. With Trivium Test Prep's unofficial PHR Study Guide 2019-2020: PHR Certification Preparation and Practice Test Prep Questions for the Professional in Human Resources Exam you'll benefit from a quick-but-comprehensive review of everything tested on the exam via real-life examples, graphics, and information. Our materials give you that extra edge you need to pass the first time. HRCI was not involved in the creation or production of this product, is not in any way affiliated with Trivium Test Prep, and does not sponsor or endorse this product. Trivium Test Prep's PHR Study Guide 2019-2020 offers: A detailed overview of what you need to know for the PHR exam Coverage of all the subjects over which you will be tested Practice questions for you to practice and improve Test tips and strategies to help you score higher Trivium Test Prep's PHR Study Guide 2019-2020 covers: Business Management and Strategy Workforce Planning and Employment Total Rewards: Compensation and Benefits Training and Development Employee and Labor Relations Risk Management ...and includes a FULL practice test About Trivium Test Prep Trivium Test Prep is an independent test prep study guide company that produces and prints all of our books right here in the USA. Our dedicated professionals know how people think and learn, and have created our test prep products based on what research has shown to be the fastest, easiest, and most effective way to prepare for the exam. Unlike other study guides that are stamped out in a generic fashion, our study materials are specifically tailored for your exact needs. We offer a comprehensive set of guides guaranteed to raise your score for exams from every step of your education; from high school, to college or the military, to graduate school. Let our study guides guide you along the path to the professional career of your dreams


Author : Cathy Winterfield
Publisher : Pearson IT Certification
Release : 2015-12-22
Page : 900
Category : Business & Economics
ISBN 13 : 0134060288
Description :


&> Score Higher on the SPHR Exam! We provide you with the proven study tools and expert insight that will help you score higher on your exam Study Tips like the advice and instruction that a personal tutor might provide Notes, Tips, and Cautions provide you with hints and strategies that will help you reduce your mistakes on the exam Comprehensive discussion of all six functional areas covered on the SPHR Exam Practice Questions that include detailed explanations of correct and incorrect answers–so you can learn the material from your success and mistakes COMPREHENSIVE! Succeed with comprehensive learning and practice tests Master the SPHR exam materials in all six tested functional areas Prepare with a comprehensive practice test Analyze your test readiness and areas for further study with topic-focused chapter tests CD-ROM—based practice exam includes an interactive test engine for a meaningful exam experience with 175 questions Learn important test-taking strategies to maximize your score and diminish your anxiety Pearson IT Certification Practice Test The CD-ROM—based practice exam includes an interactive test engine for a realistic exam experience with 175 questions. Includes Exclusive Offer for 70% Off Premium Edition eBook and Practice Test CATHY LEE PANTANO WINTERFIELD, MBA, MSHE, SPHR, ACC, is President of NovaCore Performance Solutions, a firm dedicated to enhancing individual and team workplace performance. She has more than 25 years of experience in HR, training, consulting, management, and coaching for businesses, non-profits, and governmental entities. She previously served as Director of Human Resource Management Programs for Cornell University’s School of Industrial and Labor Relations. Winterfield has presented on many HR and management development topics, and co-authored more than a dozen online courses in these fields. Her books include Performance Appraisals and Mission-Driven Interviewing, as well as the Pearson IT Certification book PHR Exam Prep, Third Edition.