The Truth About Employee Engagement Download Ebook PDF Epub Online

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
Release : 2010-06-03
Page : 272
Category : Business & Economics
ISBN 13 : 0470893990
Description :



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Publisher : Elsevier Brasil
Release :
Page :
Category :
ISBN 13 : 9788535227840
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Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
Release : 2015-11-16
Page : 272
Category : Business & Economics
ISBN 13 : 111923798X
Description :


The Truth About Employee Engagement was originally published as The Three Signs of a Miserable Job. A bestselling author and business guru tells how to improve job satisfaction and performance. In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: job misery. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more engaging. As with all of Lencioni’s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three root causes of job misery and how they can be remedied. It covers the benefits of managing for job engagement within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations. Patrick Lencioni is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include. AT&T, Direct TV, JCPenney, Microsoft, Nestle, Northwestern Mutual, Southwest Airlines and St. Jude Chilren’s Research Hospital. Lencioni is the author of ten bestselling books, including The Five Dysfunctions of a Team and The Advantage. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.


Author : Martha Finney
Publisher : Pearson Education
Release : 2010-12-15
Page : 10
Category : Business & Economics
ISBN 13 : 9780132685399
Description :


This Element is an excerpt from The Truth About Getting the Best from People (9780137080571) by Martha I. Finney. Available in print and digital formats. Engaged employees: how to transform the manager’s dream into your day-to-day reality! Imagine the perfect day at work. Other than fresh coffee brewing, the only noise is the sound of laughing as two coworkers remember the great day they had yesterday. Another conversation is focused on ways to put more quality, accuracy, functionality, and affordability into your flagship product…


Author : Patrick M. Lencioni
Publisher : Pfeiffer
Release : 2011-04-19
Page : 8
Category : Business & Economics
ISBN 13 : 9780470520741
Description :


Discover how you can make your employees more fulfilled?and more successful?in their jobs It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable?and that even the most well-meaning manager can miss the causes. According to Patrick Lencioni, three underlying factors make a job miserable?anonymity, irrelevance, and immeasurement. Based on Lencioni's Three Signs of a Miserable Job model, the Managing for Employee Engagement Workshop will help managers understand the root causes of job misery and provides action items to develop an engaged workforce. The Managing for Employee Engagement self assessment is designed for managers to identify their susceptibility to the Three Signs. The paper based assessment is self-scored.


Author : Scott Carbonara
Publisher : McGraw Hill Professional
Release : 2012-10-05
Page : 224
Category : Business & Economics
ISBN 13 : 0071799516
Description :


USE THE POWER OF EMPLOYEE ENGAGEMENT TO IGNITE PASSION, PURPOSE, AND PRODUCTIVITY IN EVERY MEMBER OF YOUR STAFF Successful managers understand that their job is to help employees do their best work, not simply give orders. The Manager's Guide to Employee Engagement shows leaders at all levels how to build relationships that support collaboration and drive meaningful performance improvement. Learn how to: Foster loyalty, trust, and commitment in all your employees Create a culture of positive thinking Empower employees to act as internal entrepreneurs Align employee and organizational values and goals Become "the best boss ever"--without losing sight of business goals Learn how to make your employees engaged and successful--and facilitate your own success at the same time. Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms and concepts Tactics and strategies for engaging employees Tips for executing the tactics in the book Practical advice for minimizing the possibility of error Warning signs for when things are about to go wrong Examples of successful engagement tactics Specific planning procedures, tactics, and hands-on techniques


Author : Kevin Kruse
Publisher : Createspace Independent Pub
Release : 2012-03-01
Page : 90
Category : Business & Economics
ISBN 13 : 9781469996134
Description :


Imagine if you could: - Create massive emotional commitment among all your direct reports - Turn your apathetic group into a high performance team exhibiting huge discretionary effort - Be a leader who people fight to work with - Win a "Best Place to Work" award within 12 months Indeed, you can do all that and more, and it doesn't take a lot of time or a big budget. This isn't just another ivory tower book on leadership. Employee Engagement 2.0 is the result of both massive research and real-world experience. The author, Kevin Kruse, is a former Best Place to Work winner, serial entrepreneur, and NY Times bestselling author. He has advised dozens of organizations, from Fortune 500 companies like SAP, to startups and non-profits, and even to the US Marines. This is your step-by-step guide that will teach you: - What employee engagement is (it does not mean happy or satisfied) - How engagement directly drives sales, profits, and even stock price - The secret recipe for making anyone feel engaged - How to quantify engagement, even if you have no budget - 7 questions to ask that will identify your engagement weakness - What to say to facilitate a team meeting on engagement - A communication system that ensures rapid, two-way flow of information - How to make your strategic vision memorable and "sticky" - How to implement a complete engagement plan in only 8 weeks! Being a great leader-one who drives massive passion, commitment and engagement-is within your reach. Follow the step-by-step plan in Employee Engagement 2.0 and prepare to be a great place to work.


Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
Release : 2011-04-19
Page : 72
Category : Business & Economics
ISBN 13 : 0470520736
Description :


Discover how you can make your employees more fulfilled?and more successful?in their jobs It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable?and that even the most well-meaning manager can miss the causes. According to Patrick Lencioni, three underlying factors make a job miserable?anonymity, irrelevance, and immeasurement. Based on Lencioni's Three Signs of a Miserable Job model, the Managing for Employee Engagement Workshop will help managers understand the root causes of job misery and provides action items to develop an engaged workforce. In this workshop, managers will: Examine the Three Signs of a Miserable Job model and explore the effects of job misery on employees, managers, and organizations Use the feedback from a 180-degree assessment to identify your behaviors which may contribute to employee misery Learn simple yet powerful techniques for making your employees' jobs more fulfilling and more productive This guide provides facilitators and trainers with everything needed to create a high-impact half-day or one-day workshop for managers on the topic of employee engagement. This comprehensive workshop package includes the following: Detailed instructions for preparing, delivering and following up a workshop A script for a half-day or one-day workshop Stories that highlight key aspects of the model Flash Drive with slides, sample agendas, video clips and other helpful tools. Frequently asked questions A poster illustrating the Three Signs model Sample Self-Assessment Sample Participant Workbook* *A Participant Workbook is required for all workshop attendees.


Author : Jonathan D. Villaire
Publisher : Cognize Consulting LLC
Release : 2018-07-08
Page : 280
Category : Business & Economics
ISBN 13 : 9781543933741
Description :


Employee engagement has become the hot topic in business circles over the past several years. Although many leaders have a basic understanding of what it is and how it affects business outcomes, they rely on a set of faulty assumptions about how to create an engaged workforce. These assumptions--mostly carry overs from an old-school management mindset--distort the true meaning of employee engagement.The Stepford Employee Fallacy tells leaders what they need to hear and what employees are too afraid to say: the truth. Employers cannot mistreat their employees and expect them to be happy, committed, high-performing corporate robots. This book dismantles the contemporary understanding of employee engagement by debunking the beliefs of business leaders who have unrealistic expectations for their workers. Using anecdotes from his consulting practice, third-party research, brain science, current events, and his own personal observations from the front lines, Jonathan D. Villaire explains why the majority of employees today are disengaged in their jobs. He then offers some radical solutions to make all organizations more engaging places to work. Employee engagement is often referred to as a win-win situation for workers and their employers. It is, but only if leaders let go of the falsehood that has become an unspoken managerial tenet of the modern workplace: The Stepford Employee Fallacy.


Author : Bill Catlette
Richard Hadden
Publisher : John Wiley & Sons
Release : 2012-07-03
Page : 224
Category : Business & Economics
ISBN 13 : 1118292731
Description :


How to foster happier employees for a healthier bottom line Managers could learn a lot from a message echoed by generations of dairy farmers: "Contented cows give better milk." This book is not, repeat, not a management tome. In this fully revised and expanded edition to a book which absolutely, positively makes the case that treating people right is one of the best things any business can do for its bottom line, Contented Cows Still Give Better Milk offers sound, practical advice for those who know that their reputation as an employer is as important as bandwidth. Offers updated case studies and new examples from on-site research in a number of real organizations, as well as inspiring examples of companies that know how to do it right . . . and few that didn't Fad-free prescriptive advice informed by the authors' combined four-plus decades of training and consulting with thousands of managers and employees, conducting employee engagement surveys, and translating the attendant learning to management audiences in a form they can appreciate and use Coauthor Bill Catlette's Bottom Line Leadership Seminar has helped thousands of managers become more effective leaders Direct from the horse's . . . actually cow's mouth, this fully revised and expanded second edition will teach readers that having a focused, engaged, and capably led workforce is one of the best things any organization can do for its bottom line.


Author : Tracy Maylett
Publisher : Greenleaf Book Group
Release : 2019-01-08
Page : 272
Category : Business & Economics
ISBN 13 : 1626346186
Description :


In this new edition, based on new research and double the survey data, ENGAGEMENT MAGIC provides you with an expert approach to increasing workplace engagement. Discover how to engage employees (and yourself) more effectively. Most leaders understand that engaged employees are passionate about their jobs and deliver better results, and most of us know what it’s like to either be engaged or disengaged in a workplace where we spend most of our waking hours. Yet, most don’t understand how engagement really works. Maylett introduces you to the five MAGIC keys of employee engagement—Meaning, Autonomy, Growth, Impact, and Connection—and discusses how leaders can help employees achieve higher levels of engagement, while engaging ourselves in the journey as well. Learn tactics for increasing engagement at all levels of your organization. Based on the most extensive employee engagement survey database of its kind, ENGAGEMENT MAGIC incorporates organizational research with updated case studies, stories, and examples to present you with practical solutions for creating an extraordinary employee experience. In addition, Maylett provides a self-assessment, thought-provoking questions, and specific applications for individuals, managers, and organizations. Benefit from a psychological approach to fundamental business concepts. ​Based on data from over 32 million employee survey responses across 70 countries, ENGAGEMENT MAGIC combines principles of psychology and human motivation with solid business concepts, providing actionable advice for reducing attrition, encouraging initiative, and driving profitable growth at your organization.


Author : Tracy Maylett
Matthew Wride
Publisher : John Wiley & Sons
Release : 2017-01-10
Page : 240
Category : Business & Economics
ISBN 13 : 1119294207
Description :


Ever notice how companies with the best service also have the happiest employees? That’s no accident. Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX. With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement. Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to: Make the employee experience a core part of your strategy Understand employee expectations and bridge the “Expectation Gap” Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidence Build an employee-employer partnership in creating something extraordinary Turn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin...and how to build one. TRACY MAYLETT, Ed.D, SPHR, SHRM-SCP, is the CEO of DecisionWise, where he currently advises leaders across the globe in leadership, change, and employee engagement. Maylett holds a doctorate from Pepperdine University and an MBA from BYU. He is a recognized author, and teaches in the Marriott School of Management at Brigham Young University. MATTHEW WRIDE, JD, PHR, is the COO of DecisionWise. With an extensive business background, Wride brings a fresh approach to organization development and leadership consulting. He is passionate about helping leaders create winning employee experiences. Wride holds a JD from Willamette University and a master’s degree from the University of Washington. For over two decades, DecisionWise has advised organizations and leaders in more than seventy countries on leadership, assessment, talent, organization development, and the employee experience. Visit us online at www.decision-wise.com.


Author : Martha I. Finney
Publisher : FT Press
Release : 2008-02-20
Page : 29
Category : Business & Economics
ISBN 13 : 0137002076
Description :


Build a culture of engagement...one person, one interaction at a time You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! This book reveals 49 PROVEN LEADERSHIP PRINCIPLES for getting the best from every employee, every team, every organization! The truth about building a self-driven workforce that’s positive, committed, passionate The truth about what really motivates people--and what doesn’t The truth about leading with authenticity, clarity, consistency, and inspiration You can build and lead teams full of self-motivated, innovative contributors: people who love their jobs, believe in their mission, and perform with focus, enthusiasm, and creativity! Top leadership consultant Martha Finney reveals 49 proven leadership principles for getting the best from every employee, every team, every organization. She shows how to build a workforce that’s positive, committed, passionate...how to really motivate people, even on a tight budget...how to lead with authenticity, clarity, consistency, and inspiration. These skills offer powerful, quantifiable business value. They are completely learnable--and this book is the fastest way to master them. It distills the world’s best thinking on getting the best from people: the truth, and nothing but the truth!


Author : Glenn Elliott
Debra Corey
Publisher : John Wiley & Sons
Release : 2018-02-01
Page : 272
Category : Business & Economics
ISBN 13 : 1119390079
Description :


The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement BridgeTM model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement BridgeTM model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.


Author : Bob Kelleher
Publisher : John Wiley & Sons
Release : 2013-12-24
Page : 360
Category : Business & Economics
ISBN 13 : 1118725794
Description :


The easy way to boost employee engagement Today more than ever, companies and leaders need a road map to help them boost employee engagement levels. Employee Engagement For Dummies helps employers implement the necessary plans to create and sustain an engaging culture, allowing them to attract and retain the best people while boosting their productivity and creativity. Employee Engagement For Dummies helps you foster employee engagement, a concept that furthers an organization's interests through ensuring that employees remain involved in, committed to, and fulfilled by their work. It covers: practical steps to boost employee engagement with your company or team; how to engage different generations of employees; the keys to reduce voluntary employee turnover; practical tools to help retain and engage your employees; processes that will boost employee retention and productivity; hiring the best fits from the start; and much more. Helps you recognize and understand the impact of positive employee engagement Helps you attract and retain the best employees Employee Engagement For Dummies is for business leaders at all levels who are looking to better engage their employees and increase morale and productivity.


Author : Jill Christensen
Publisher :
Release : 2017-01-02
Page :
Category :
ISBN 13 : 9780997476408
Description :


Like you, employee engagement expert and author Jill Christensen knows that the most successful companies in the world have the highest levels of employee engagement. Then why is culture put on a back burner? Why is it managed via an annual survey? Why is one group - Human Resources - tasked with championing this critical area alone? With three decades of executive coaching, speaking, and most importantly, real-life, in-the-trenches global Fortune 500 business experience, Jill's view is radically different. She shares with readers that although HR "owns" culture change, they do not own culture change. Employees will not re-engage unless senior leaders and supervisors fundamentally change the way they manage the company and their teams. Companies in the top tier of employee engagement outperform their peers by 147 percent in earnings per share and have a 90 percent better growth trend than their competition. However, 70 percent of workers are disengaged, sleepwalking though their day and giving you zero discretionary effort. How do you inspire employees (yes, even Millennials) to get off the sidelines and get into the game? Jill Christensen has uncovered four simple principles to turn your disengaged workforce into a unified high-performing team, and the four leadership traits you need to successfully lead culture change. By cracking the code of employee disengagement, you will: Increase company performance and profits. Increase customer satisfaction. Increase employee productivity and retention. Decrease quality defects, safety incidents, theft, and absenteeism. The first edition of If Not You, Who? Cracking the Code of Employee Disengagement is an Amazon best-seller and was released in March 2016.


Author : Daniel H. Pink
Publisher : Penguin
Release : 2011-04-05
Page : 272
Category : Business & Economics
ISBN 13 : 1101524383
Description :


The New York Times bestseller that gives readers a paradigm-shattering new way to think about motivation from the author of When: The Scientific Secrets of Perfect Timing Most people believe that the best way to motivate is with rewards like money—the carrot-and-stick approach. That's a mistake, says Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others). In this provocative and persuasive new book, he asserts that the secret to high performance and satisfaction-at work, at school, and at home—is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation—autonomy, mastery, and purpose-and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.


Author : Catherine Truss
Kerstin Alfes
Publisher : Routledge
Release : 2013-10-30
Page : 322
Category : Business & Economics
ISBN 13 : 1135128642
Description :


In recent years there has been a weight of evidence suggesting that engagement has a significantly positive impact on productivity, performance and organisational advocacy, as well as individual wellbeing, and a significantly negative impact on intent to quit and absenteeism from the work place. This comprehensive new book is unique as it brings together, for the first time, psychological and critical HRM perspectives on engagement as well as their practical application. Employee Engagement in Theory and Practice will familiarise readers with the concepts and core themes that have been explored in research and their application in a business context via a set of carefully chosen and highly relevant original and case studies, some of which are co-authored by invited practitioners. Written in an accessible manner, this book will be essential reading for scholars in the field, students studying at both undergraduate and postgraduate levels, as well as practitioners interested in finding out more about the theoretical underpinnings of engagement alongside its practical application.


Author : Christian Muntean
Publisher : Business Expert Press
Release : 2018-03-22
Page : 175
Category : Business & Economics
ISBN 13 : 1631579614
Description :


Conflict is one of the greatest sources of tolerated business expenses and loss. This is despite the fact that this expense and loss can, in most cases, be easily turned around to revenue and gain. In the nonprofit world one of the greatest inhibitors of mission success is not that there isn’t enough funding, or the challenging nature of the cause. It is the simple fact that teams struggle to work well together. What if conflict was the starting point for developing trust? What if it catalyzed a deeper, more meaningful understanding between team members? What if it was crucial for building stronger and more powerful organizations? Last of all, what if there were simple steps you could take to automatically help your teams communicate and work together more easily? This book shows you how.


Author : Jasmine Gartner
Publisher :
Release : 2017-01-19
Page :
Category :
ISBN 13 : 9780993136627
Description :


In the current business climate, it is becoming increasingly clear that engaging your workforce is an essential component of productivity and profitability. This book outlines best practice, as well as the pitfalls of engagement and how to address them. But what exactly is engagement? Employee Engagement introduces the idea that engagement has to be explored in five different spheres: the company, the work of the individual, the team, the network and society. Employee Engagement is based on many conversations with managers, HR professionals, and staff. It's a little book of big ideas - and hopefully, it is the beginning of many more conversations.